The latency-quality tradeoff is a fundamental constraint in open-domain dialogue AI systems, since comprehensive knowledge access necessitates prohibitive response delays. Contemporary approaches offer two inadequate solutions: lightweight instruct models achieve sub-second latency but lack reasoning depth, while tool-augmented ReAct agents enhance factuality through external knowledge at the cost of synchronous execution that blocks interaction during retrieval processes. PMFR is thus proposed, with a temporal decoupling framework that fundamentally resolves the contradiction through asynchronous knowledge orchestration. PMFR employs three coordinated components: (1) a Knowledge Adequacy Evaluator for real-time sufficiency assessment, (2) a Lightweight Response Generator for immediate user interaction, and (3) an Asynchronous Knowledge Refinement Agent for background knowledge enhancement. This architecture maintains continuous conversational flow while progressively enriching knowledge coverage through intelligent triggering mechanisms. Evaluation results on TopiOCQA demonstrate PMFR outperforms brute-force scaling: PMFR achieves 95.3% latency reduction (23.38s -> 1.09s) while preserving response quality comparable to heavyweight synchronous baselines (GEval-C: 0.613 vs. 0.620).

Electric power marketing telephone customer service primarily communicates with customers via phone calls to understand their electricity usage needs, provide consultations, process service applications, and handle complaints [1]. Ensuring timely and effective responses is essential throughout the service process. However, current systems (e.g., 95598, the customer service hotline of State Grid Corporation of China) often suffer from poor user experience, delayed responses, and inaccurate information[2] [3]. These traditional systems rely heavily on fixed procedures and templates, lacking the flexibility to address complex and diverse customer demands. This limitation is particularly pronounced in the highly specialized field of electric power marketing, where slow response times and insufficiently tailored solutions negatively impact service quality. Although human agents can complement these systems by managing more complex issues, they also face significant challenges, such as high workloads during peak periods, delayed response times, and inconsistent levels of professional knowledge and expertise. As a result, it is difficult to guarantee consistent and high-quality service for all customers.

Aiming at the problem of difficulty in accurately identifying graphical implicit correlations in multimodal irony detection tasks, this paper proposes a Semantic Irony Recognition Network (SemIRNet). The model contains three main innovations: (1) The ConceptNet knowledge base is introduced for the first time to acquire conceptual knowledge, which enhances the model's common-sense reasoning ability; (2) Two cross-modal semantic similarity detection modules at the word level and sample level are designed to model graphic-textual correlations at different granularities; and (3) A contrastive learning loss function is introduced to optimize the spatial distribution of the sample features, which improves the separability of positive and negative samples. Experiments on a publicly available multimodal irony detection benchmark dataset show that the accuracy and F1 value of this model are improved by 1.64% and 2.88% to 88.87% and 86.33%, respectively, compared with the existing optimal methods. Further ablation experiments verify the important role of knowledge fusion and semantic similarity detection in improving the model performance.

The advancements of Large language models (LLMs) have provided great opportunities to text-to-SQL tasks to overcome the main challenges to understand complex domain information and complex database structures in business applications. In this paper, we propose a meta-aware learning framework to integrate domain knowledge, database schema, chain-of-thought reasoning processes, and metadata relationships to improve the SQL generation quality. The proposed framework includes four learning strategies: schema-based learning, Chain-of-Thought (CoT) learning, knowledge-enhanced learning, and key information tokenization. This approach provides a comprehensive understanding of database structure and metadata information towards LLM through fine-tuning to improve its performance on SQL generation within business domains. Through two experimental studies, we have demonstrated the superiority of the proposed methods in execution accuracy, multi-task SQL generation capability, and reduction of catastrophic forgetting.

Knowledge-enhanced language models (KELMs) have emerged as promising tools to bridge the gap between large-scale language models and domain-specific knowledge. KELMs can achieve higher factual accuracy and mitigate hallucinations by leveraging knowledge graphs (KGs). They are frequently combined with adapter modules to reduce the computational load and risk of catastrophic forgetting. In this paper, we conduct a systematic literature review (SLR) on adapter-based approaches to KELMs. We provide a structured overview of existing methodologies in the field through quantitative and qualitative analysis and explore the strengths and potential shortcomings of individual approaches. We show that general knowledge and domain-specific approaches have been frequently explored along with various adapter architectures and downstream tasks. We particularly focused on the popular biomedical domain, where we provided an insightful performance comparison of existing KELMs. We outline the main trends and propose promising future directions.

Sentence Embedding stands as a fundamental task within the realm of Natural Language Processing, finding extensive application in search engines, expert systems, and question-and-answer platforms. With the continuous evolution of large language models such as LLaMA and Mistral, research on sentence embedding has recently achieved notable breakthroughs. However, these advancements mainly pertain to fine-tuning scenarios, leaving explorations into computationally efficient direct inference methods for sentence representation in a nascent stage. This paper endeavors to bridge this research gap. Through comprehensive experimentation, we challenge the widely held belief in the necessity of an Explicit One-word Limitation for deriving sentence embeddings from Pre-trained Language Models (PLMs). We demonstrate that this approach, while beneficial for generative models under direct inference scenario, is not imperative for discriminative models or the fine-tuning of generative PLMs. This discovery sheds new light on the design of manual templates in future studies. Building upon this insight, we propose two innovative prompt engineering techniques capable of further enhancing the expressive power of PLMs' raw embeddings: Pretended Chain of Thought and Knowledge Enhancement. We confirm their effectiveness across various PLM types and provide a detailed exploration of the underlying factors contributing to their success.

With appropriate data selection and training techniques, Large Language Models (LLMs) have demonstrated exceptional success in various medical examinations and multiple-choice questions. However, the application of LLMs in medical dialogue generation-a task more closely aligned with actual medical practice-has been less explored. This gap is attributed to the insufficient medical knowledge of LLMs, which leads to inaccuracies and hallucinated information in the generated medical responses. In this work, we introduce the Medical dialogue with Knowledge enhancement and clinical Pathway encoding (MedKP) framework, which integrates an external knowledge enhancement module through a medical knowledge graph and an internal clinical pathway encoding via medical entities and physician actions. Evaluated with comprehensive metrics, our experiments on two large-scale, real-world online medical consultation datasets (MedDG and KaMed) demonstrate that MedKP surpasses multiple baselines and mitigates the incidence of hallucinations, achieving a new state-of-the-art. Extensive ablation studies further reveal the effectiveness of each component of MedKP. This enhancement advances the development of reliable, automated medical consultation responses using LLMs, thereby broadening the potential accessibility of precise and real-time medical assistance.

Medical report generation demands automatic creation of coherent and precise descriptions for medical images. However, the scarcity of labelled medical image-report pairs poses formidable challenges in developing large-scale neural networks capable of harnessing the potential of artificial intelligence, exemplified by large language models. This study builds upon the state-of-the-art vision-language pre-training and fine-tuning approach, BLIP-2, to customize general large-scale foundation models. Integrating adapter tuning and a medical knowledge enhancement loss, our model significantly improves accuracy and coherence. Validation on the dataset of ImageCLEFmedical 2023 demonstrates our model's prowess, achieving the best-averaged results against several state-of-the-art methods. Significant improvements in ROUGE and CIDEr underscore our method's efficacy, highlighting promising outcomes for the rapid medical-domain adaptation of the vision-language foundation models in addressing challenges posed by data scarcity.

Visual Word Sense Disambiguation (VWSD) is a novel challenging task that lies between linguistic sense disambiguation and fine-grained multimodal retrieval. The recent advancements in the development of visiolinguistic (VL) transformers suggest some off-the-self implementations with encouraging results, which however we argue that can be further improved. To this end, we propose some knowledge-enhancement techniques towards improving the retrieval performance of VL transformers via the usage of Large Language Models (LLMs) as Knowledge Bases. More specifically, knowledge stored in LLMs is retrieved with the help of appropriate prompts in a zero-shot manner, achieving performance advancements. Moreover, we convert VWSD to a purely textual question-answering (QA) problem by considering generated image captions as multiple-choice candidate answers. Zero-shot and few-shot prompting strategies are leveraged to explore the potential of such a transformation, while Chain-of-Thought (CoT) prompting in the zero-shot setting is able to reveal the internal reasoning steps an LLM follows to select the appropriate candidate. In total, our presented approach is the first one to analyze the merits of exploiting knowledge stored in LLMs in different ways to solve WVSD.

Large language models (LLMs) have significantly advanced the field of natural language processing, with GPT models at the forefront. While their remarkable performance spans a range of tasks, adapting LLMs for real-world business scenarios still poses challenges warranting further investigation. This paper presents an empirical analysis aimed at bridging the gap in adapting LLMs to practical use cases. To do that, we select the question answering (QA) task of insurance as a case study due to its challenge of reasoning. Based on the task we design a new model relied on LLMs which are empowered by additional knowledge extracted from insurance policy rulebooks and DBpedia. The additional knowledge helps LLMs to understand new concepts of insurance for domain adaptation. Preliminary results on two QA datasets show that knowledge enhancement significantly improves the reasoning ability of GPT-3.5 (55.80% and 57.83% in terms of accuracy). The analysis also indicates that existing public knowledge bases, e.g., DBPedia is beneficial for knowledge enhancement. Our findings reveal that the inherent complexity of business scenarios often necessitates the incorporation of domain-specific knowledge and external resources for effective problem-solving.