Artificial Intelligence: How far have we reached since the term was coined? Artificial intelligence holds the key to a new era of innovation, one where computers begin to work intelligently on our behalf rather than under our command. Artificial Intelligence is the broader concept of machines being able to carry out tasks in a way that we would consider "smart". Artificial Intelligence has been around for a long time – the Greek myths contain stories of mechanical men designed to mimic our own behavior. It's an era where technology will become more intuitive, more conversational, and more intelligent, will enable businesses to better know and serve their customers in ways previously unimaginable, and ultimately help solve some of the planet's biggest challenges.