Smart People asks the question: How can local government use technology to better engage with Dubliners? It also asks how can governments get people more involved with improving their city? To help answer those questions, the Dublin Government has established initiatives focusing on outreach programs and social media. These programs include consultations, surveys, social media campaigns, and more, to include citizens in decision-making processes and allow their voices to be heard. The government also has a social media analysis using Natural Language Processing (NLP) to help understand the sentiment behind resident's opinions.