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Leveraging Interesting Facts to Enhance User Engagement with Conversational Interfaces

Vedula, Nikhita, Castellucci, Giuseppe, Agichtein, Eugene, Rokhlenko, Oleg, Malmasi, Shervin

arXiv.org Artificial Intelligence

Conversational Task Assistants (CTAs) guide users in performing a multitude of activities, such as making recipes. However, ensuring that interactions remain engaging, interesting, and enjoyable for CTA users is not trivial, especially for time-consuming or challenging tasks. Grounded in psychological theories of human interest, we propose to engage users with contextual and interesting statements or facts during interactions with a multi-modal CTA, to reduce fatigue and task abandonment before a task is complete. To operationalize this idea, we train a high-performing classifier (82% F1-score) to automatically identify relevant and interesting facts for users. We use it to create an annotated dataset of task-specific interesting facts for the domain of cooking. Finally, we design and validate a dialogue policy to incorporate the identified relevant and interesting facts into a conversation, to improve user engagement and task completion. Live testing on a leading multi-modal voice assistant shows that 66% of the presented facts were received positively, leading to a 40% gain in the user satisfaction rating, and a 37% increase in conversation length. These findings emphasize that strategically incorporating interesting facts into the CTA experience can promote real-world user participation for guided task interactions.


Midjourney: 10 Interesting Facts You Might Not Know

#artificialintelligence

Have you ever heard of Midjourney? Well, in case you did not know, it's a standalone research laboratory responsible for developing an AI program of the same name. This program generates pictures based on textual descriptions, similar to OpenAI's DALL-E and Stable Diffusion. You probably don't know a lot about this, but today my aim is to change that. According to the company's founder (David Holz) the company was already profitable in August 2022.


Interesting Facts About Artificial Intelligence You May Not Know

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There's no doubt that artificial intelligence is one of the most fascinating and rapidly-growing fields in technology today. But there are still many things about AI that remain unknown to the average person. In this blog post, we will explore 10 interesting facts about artificial intelligence that you may not know. Keep reading to learn more! The most powerful artificial intelligence-based text generator available today, OpenAI's GPT-2, can write entire paragraphs and is error-free, but it has difficulty establishing causal relationships.


13 interesting facts about AI

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Artificial intelligence (AI) has received a lot of attention in recent years, particularly in the COVID-19 scenario. The tech industry is buzzing about AI and its developments. As expected, the internet has played a critical role in the development of AI-enabled services. Although the term "artificial intelligence" is frequently used, not everyone understands what it is and what it is capable of. When discussing artificial intelligence, different terminology is typically used. If you are not an expert in the field, it can become confusing and complicated.


10 Interesting Facts on Open Science: Scientific Revolution.

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The development in the number and scale of universities throughout the world, as well as the expansion of their research endeavors as a method of enhancing their reputations and attracting both students and sponsors, is driving demand in this lucrative academic publishing sector. Because publishing metrics have become the key indicator of academic achievement and the primary motivator for career development, they have become the primary gauge of academic performance and the primary incentive for career progress. The concept "publish or perish" has become norm many fields. As a result, the rate of scientific publishing has increased exponentially in recent decades, with output rates approaching 2.5 million per year by 2017. The proliferation of so-called "predatory" journals, which provide speedy publishing without peer review or considerable editorial control, is another result of this increase in demand for publication channels.To counter the current science climate, Open Science has emerged.


Interesting Facts About Artificial Intelligence You Can't Afford To Miss

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Artificial Intelligence (AI) is the rage these days. The technology has been in the industry for the past few years, constantly fascinating the customers with robust AI-enabled technological devices and solutions. However, there's still some confusion when it comes to identifying the businesses adopting AI methodology. Some businesses struggle to find the significance of AI whereas others consider it a major source to fulfill customer technology requisites. Besides its many benefits, amazing Artificial Intelligence facts have also been in the news for bringing some of the well-known personalities on board to discuss the impact of artificial intelligence.


Should Not Miss The Interesting Facts About Chatbots in 2020

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In today's day, customer service is incredibly essential. Customers want to resolve their problems as quickly as possible regarding their products and services, but that's not always possible. Emails, phone calls and chats all things take employees to man as well as operate. It means that long lines can leave and stack up customers waiting for their turn for hours to be served. But the good news is Artificial Intelligence can solve it. Artificial Intelligence run Chatbot can help customers with their queries 24*7 and 365-day since they need no human employees to function.


21 interesting facts about the wealth management industry [INFOGRAPHIC]

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There are expected to be 7.7 million more high-net-worth-individuals (HNWIs) in the world by 2023, according to a report by wealth data business, Wealth-X. This equates to $20.9trn of newly created wealth in the next five years, presenting a huge growth opportunity for the global wealth management industry. As such, we've decided to compile a short list of interesting statistics on the global wealth management industry – taking into account the current state of the industry, future growth prospects and what HNWIs expect from their advisors. We also take a look at how wealth management firms are using technology, and how they plan to do so in the future, considering aspects such as the use of AI and robo-advisors. The strongest-growing region in 2017 was Asia, which posted a 19% increase.


10 Interesting Facts About Artificial Intelligence

#artificialintelligence

Artificial Intelligence has received a lot of focus and attention in the last couple of years. There has been a boom in the innovations that have artificial intelligence at its base. Obviously, the internet has played a crucial role in the development of artificial intelligence enabled services. Machine learning essentially an artificial intelligence technique, has been stirring new developments by creating new algorithms which mimic or support human behaviour or decision-making capabilities, which are already in use, like Apple's Siri, or the email servers which eliminate junk or spam emails. You can also see the use of machine learning in e-commerce websites which use it to personalise the search or use of web experience of their customers.


Voyageur: An Experiential Travel Search Engine

Evensen, Sara, Feng, Aaron, Halevy, Alon, Li, Jinfeng, Li, Vivian, Li, Yuliang, Liu, Huining, Mihaila, George, Morales, John, Nuno, Natalie, Pavlovic, Ekaterina, Tan, Wang-Chiew, Wang, Xiaolan

arXiv.org Artificial Intelligence

We describe Voyageur, which is an application of experiential search to the domain of travel. Unlike traditional search engines for online services, experiential search focuses on the experiential aspects of the service under consideration. In particular, Voyageur needs to handle queries for subjective aspects of the service (e.g., quiet hotel, friendly staff) and combine these with objective attributes, such as price and location. Voyageur also highlights interesting facts and tips about the services the user is considering to provide them with further insights into their choices.