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 interactional fairness


Interactional Fairness in LLM Multi-Agent Systems: An Evaluation Framework

arXiv.org Artificial Intelligence

As large language models (LLMs) are increasingly used in multi-agent systems, questions of fairness should extend beyond resource distribution and procedural design to include the fairness of how agents communicate. Drawing from organizational psychology, we introduce a novel framework for evaluating Interactional fairness -- encompassing Interpersonal fairness (IF) and Informational fairness (InfF) --in LLM-based multi-agent systems (LLM-MAS). We extend the theoretical grounding of Interactional Fairness to non-sentient agents, reframing fairness as a socially interpretable signal rather than a subjective experience. We then adapt established tools from organizational justice research, including Colquitt's Organizational Justice Scale and the Critical Incident Technique, to measure fairness as a behavioral property of agent interaction. We validate our framework through a pilot study using controlled simulations of a resource negotiation task. We systematically manipulate tone, explanation quality, outcome inequality, and task framing (collaborative vs. competitive) to assess how IF influences agent behavior. Results show that tone and justification quality significantly affect acceptance decisions even when objective outcomes are held constant. In addition, the influence of IF vs. InfF varies with context. This work lays the foundation for fairness auditing and norm-sensitive alignment in LLM-MAS.


Designing Fair AI for Managing Employees in Organizations: A Review, Critique, and Design Agenda

arXiv.org Artificial Intelligence

Organizations are rapidly deploying artificial intelligence (AI) systems to manage their workers. However, AI has been found at times to be unfair to workers. Unfairness toward workers has been associated with decreased worker effort and increased worker turnover. To avoid such problems, AI systems must be designed to support fairness and redress instances of unfairness. Despite the attention related to AI unfairness, there has not been a theoretical and systematic approach to developing a design agenda. This paper addresses the issue in three ways. First, we introduce the organizational justice theory, three different fairness types (distributive, procedural, interactional), and the frameworks for redressing instances of unfairness (retributive justice, restorative justice). Second, we review the design literature that specifically focuses on issues of AI fairness in organizations. Third, we propose a design agenda for AI fairness in organizations that applies each of the fairness types to organizational scenarios. Then, the paper concludes with implications for future research.