The news is full of stories and examples about how AI is impacting different industries. From manufacturing to finance, retail to pharmaceuticals, healthcare to insurance, and beyond, it's no doubt that AI is having a transformative impact on a wide range of industries. Likewise, various firms have been covering for years the impact AI is having on governments worldwide, with countries formulating strategic plans for AI and changing their way of operating in these remote-working reality days. However, not as much attention is placed on how local, state, city, and regional governments are implementing AI. After all, if AI is a transformative technology, shouldn't we be seeing its impact in our daily interactions with our local government officials?

Here's what you need to know today: Siri, Cortana, and Alexa could soon have to move over in the office, following the release of Cisco's AI assistant for business. Yesterday saw the first live demo of Cisco's Spark virtual assistant, first announced back in November 2017, at a Cisco Live event in Melbourne, Australia. Cisco senior VP and general manager of applications Rowan Trollope told the event that "existing voice assistants that have traction – none of them were built for business. They were built for the consumer domain. That is a totally different domain space to the one we are interested in."