In recent years, technology development has accelerated considerably, among others in the insurance market. For this reason, both insurers and Insurtech companies should verify their strategic and technology goals. The progressing digitalization and widespread use of artificial intelligence result in rapid transformation to be faced by entities in both groups. Importantly, solutions offered by Insurtech companies should match actual needs of insurers, and this is one of issues we want to analyze in our survey. The goal of the survey, carried out by Deloitte in Poland and in selected Central European countries, is to identify industry trends and determine both the needs of insurers and capabilities of Insurtech companies.

In 2017 we set out to sort the substance from the sensation in our first hype vs. impact article, as shown in the infographic below. In 2022 we revisit our predictions and set out our stall for the future. Thankfully the majority of our 2017 predictions have come to fruition with AI, big data, IoT, usage-based and telematics insurance all continuing to have an impact. As predicted, other areas have not been so lucky and have, therefore been dropped from our 2022 assessment. Self-driving vehicles: Autonomous vehicles saw huge hype in 2017 but with predictably little impact since, given the complexity of getting to mass adoption.