OLDWICK, N.J.--(BUSINESS WIRE)--In this A.M.BestTV episode, Neil Jacobstein, artificial intelligence and robotics co-chair, Singularity University, predicts a wave of change as web-based insurance competitors use intelligent automated systems to address risk in new ways. Click on http://www.ambest.com/v.asp?v jacobstein516 to view the entire program. "The insurance industry has been using artificial intelligence for over three decades," said Jacobstein. "They've used it in different forms, and it's gotten better and better. The underlying technology is now quite sophisticated but it's used actually throughout the industry." Jacobstein also believes that the usage of artificial intelligence is really something that will disrupt the industry over the next few years.