End-to-end task-oriented dialogue (TOD) systems have achieved promising performance by leveraging sophisticated natural language understanding and natural language generation capabilities of pre-trained models. This work enables the TOD systems with more flexibility through a simple cache. The cache provides the flexibility to dynamically update the TOD systems and handle both existing and unseen dialogue scenarios. Towards this end, we first fine-tune a retrieval module to effectively retrieve the most relevant information entries from the cache. We then train end-to-end TOD models that can refer to and ground on both dialogue history and retrieved information during TOD generation. The cache is straightforward to construct, and the backbone models of TOD systems are compatible with existing pre-trained generative models. Extensive experiments demonstrate the superior performance of our framework, with a notable improvement in non-empty joint goal accuracy by 6.7% compared to strong baselines.

An important concern in end user development (EUD) is accidentally embedding personal information in program artifacts when sharing them. This issue is particularly important in GUI-based programming-by-demonstration (PBD) systems due to the lack of direct developer control of script contents. Prior studies reported that these privacy concerns were the main barrier to script sharing in EUD. We present a new approach that can identify and obfuscate the potential personal information in GUI-based PBD scripts based on the uniqueness of information entries with respect to the corresponding app GUI context. Compared with the prior approaches, ours supports broader types of personal information beyond explicitly pre-specified ones, requires minimal user effort, addresses the threat of re-identification attacks, and can work with third-party apps from any task domain. Our approach also recovers obfuscated fields locally on the script consumer's side to preserve the shared scripts' transparency, readability, robustness, and generalizability. Our evaluation shows that our approach (1) accurately identifies the potential personal information in scripts across different apps in diverse task domains; (2) allows end-user developers to feel comfortable sharing their own scripts; and (3) enables script consumers to understand the operation of shared scripts despite the obfuscated fields.