in-store customer journey
Generating In-store Customer Journeys from Scratch with GPT Architectures
Horikomi, Taizo, Mizuno, Takayuki
We propose a method that can generate customer trajectories and purchasing behaviors in retail stores simultaneously using Transformer-based deep learning structure. Utilizing customer trajectory data, layout diagrams, and retail scanner data obtained from a retail store, we trained a GPT-2 architecture from scratch to generate indoor trajectories and purchase actions. Additionally, we explored the effectiveness of fine-tuning the pre-trained model with data from another store. Results demonstrate that our method reproduces in-store trajectories and purchase behaviors more accurately than LSTM and SVM models, with fine-tuning significantly reducing the required training data.
2407.11081
Country:
- Asia > Japan > Honshū > Kantō > Tokyo Metropolis Prefecture > Tokyo (0.14)
- Asia > Japan > Honshū > Kantō > Kanagawa Prefecture (0.14)
- North America > United States > New York > New York County > New York City (0.04)
- (2 more...)
Technology:
- Information Technology > Artificial Intelligence > Natural Language > Large Language Model (1.00)
- Information Technology > Artificial Intelligence > Machine Learning > Neural Networks > Deep Learning (1.00)
- Information Technology > Artificial Intelligence > Machine Learning > Learning Graphical Models > Undirected Networks > Markov Models (0.46)