in-person experience
Council Post: Digital Health Solutions Must Avoid Replicating The Pitfalls Of The In-Person Experience
Paddy Padmanabhan, founder and CEO of Damo Consulting Inc., is a digital health entrepreneur, author and host of The Big Unlock podcast. As someone who works in digital health and telehealth and advises large health systems on their digital transformation road maps, I am a true believer in the potential for remote and real-time virtual care modalities to transform healthcare. The Covid-19 pandemic made telehealth and remote care a necessity because of restrictions on in-person care. More recently, the growth in the virtual care and telehealth models is due to an acute shortage of workers at physical locations. In fact, according to the American College of Healthcare Executives' annual survey of top issues confronting hospitals, personnel shortages ranked as the top concern for hospital CEOs in 2021.