The 2018 Retail Banking Trends and Predictions report provides an excellent analysis of what the industry believes will occur in 2018. But, what do banks and credit unions need to do immediately to benefit from upcoming digital technology trends? Subscribe to The Financial Brand via email for FREE!When we surveyed over 100 leaders in the global financial industry, we asked for their thoughts on the trends and predictions affecting retail banks and credit unions in the coming year. Ten major industry trends rose to the top, with three trends being paramount in the eyes of the research participants. But getting a perspective on the future is only valuable if organizations know what action they need to take.