As we near the end of this year, it's time to watch out for emerging HR trends in 2020. According to Forrester, more than 47% of interviewed executives believe that by 2020, technology will have an impact on more than half of their sales as well as the future workplace trends. Organizations will focus on embracing HR technology to their advantage, strengthening workforce capabilities, ensuring data security, improving candidate and employee experiences, and more. In the year 2020, AI-driven solutions will provide immense innovation in industries including Banking, Finance, Manufacturing, Retail, Healthcare, Transportation, Social Media, etc. Organizations will adopt AI and use it in recruitment and hiring processes. AI-powered solutions will rule in the year ahead with the following advantages.

Human Resources is always evolving, and a new year brings both new challenges and new opportunities. To help you get ahead, experts in the space share their insight on the trends that will matter most to HR professionals this year, writes Matt Thomas, President of WorkSmart Systems. From digital transformation to remote work, the world of business has gone through a lot of changes. As we enter a new decade, it shows no sign of slowing down -- and the HR industry is one leading the charge. The modern workforce is rapidly shifting and businesses must keep up.

Artificial intelligence is been on the lips of others. CEO's are trying to inject this new technology trend in most of the business structure. Organization is leaning on the functions of AI in other departments and structure. With that been said, the trend shows the next generation will see advancement in Human Resource Management and smart recruitment and selection drives to improve the human analytics in a different way. It has been said in the survey of IBM that most people likely to address the importance of AI in the workplace and will have a competitive edge if added.

AI and machine learning unmask previously hidden workforce data to make people-centric decisions. Artificial intelligence (AI) and machine learning will finally be woven into workforce management practices, revealing a treasure trove of data organisations have been collecting – but not using – for decades. With regular and digestible access to workforce data trends – like scheduling accuracy, absenteeism, overtime usage, and burnout – predictive analytics will shine, helping organisations head-off potential issues before they arise. Intelligent automation will also free up managers from admin-heavy tasks – like managing schedules, approving time-off requests, and shift changes – while encouraging data-driven decision-making to provide clarity between what is equal versus what is fair. Though, to harness analytical insights to make accurate, actionable decisions for specific employee and business goals, organisations must avoid a "one-size-fits-all" model.

In 2016, I wrote about the transformation happening in human resources and I called it the "Consumerization of HR," referring to how companies create a social, mobile, and consumer-style experience for employees. Now, as we enter 2017, the next journey for HR leaders will be to apply a consumer and a digital lens to the HR function creating an employee experience that mirrors their best customer experience. Today, almost every company is undergoing a digital transformation. Cloud and mobile computing, artificial intelligence, and increasing automation have created the potential to transform nearly every aspect of a business. A survey of CEOs conducted by Fortune asked whether they thought their company was a "technology company" and 67% of CEOs said YES! The same can be said for forward looking HR departments like those at IBM and General Electric.