People are often reluctant to incorporate information produced by algorithms into their decisions, a phenomenon called ``algorithm aversion''. This paper shows how algorithm aversion arises when the choice to follow an algorithm conveys information about a human's ability. I develop a model in which workers make forecasts of an uncertain outcome based on their own private information and an algorithm's signal. Low-skill workers receive worse information than the algorithm and hence should always follow the algorithm's signal, while high-skill workers receive better information than the algorithm and should sometimes override it. However, due to reputational concerns, low-skill workers inefficiently override the algorithm to increase the likelihood they are perceived as high-skill. The model provides a fully rational microfoundation for algorithm aversion that aligns with the broad concern that AI systems will displace many types of workers.

What will likely be the effect of the emergence of ChatGPT and other forms of artificial intelligence (AI) on the skill premium? To address this question, we develop a nested constant elasticity of substitution production function that distinguishes between industrial robots and AI. Industrial robots predominantly substitute for low-skill workers, whereas AI mainly helps to perform the tasks of high-skill workers. We show that AI reduces the skill premium as long as it is more substitutable for high-skill workers than low-skill workers are for high-skill workers.

The information technology revolution has had dramatic effects on jobs and the labor market. Many routine and manual tasks have been automated, replacing workers. By contrast, new technologies complement non-routine, cognitive, and social tasks, making work in such tasks more productive. These effects have polarized labor markets: While low-skill jobs have stagnated, there are fewer and lower paid jobs for middle-skill workers, and higher pay for high-skill workers, increasing wage inequality. Advances in artificial intelligence may be accelerating computers' ability to perform cognitive tasks, heightening concerns about automation of even high-skill jobs.

New AI and robotics technologies are increasingly automating work tasks. How much of a threat does automation pose to workers? A new study by one of us (James Bessen), along with Maarten Goos, Anna Salomons, and Wiljan van den Berge, provides the first large-scale quantitative evidence of how automation affects individual workers, using government data from 2000-2016 for 36,000 firms in the Netherlands, covering about 5 million workers each year. We found that automation does indeed affect many workers. Each year, about 9% of the workers in the sample are employed at firms that make major investments in automation.

Automation and artificial intelligence (AI) are changing the nature of work. In this discussion paper, part of our ongoing research on the impact of technology on the economy, business, and society, we present new findings on the coming shifts in demand for workforce skills and how work is organized within companies, as people increasingly interact with machines in the workplace. We quantify time spent on 25 core workplace skills today and in the future for the United States and five European countries, with a particular focus on five sectors: banking and insurance, energy and mining, healthcare, manufacturing, and retail. Key findings: Automation will accelerate the shift in required workforce skills we have seen over the past 15 years. Our research finds that the strongest growth in demand will be for technological skills, the smallest category today, which will rise by 55 percent and by 2030 will represent 17 percent of hours worked, up from 11 percent in 2016.

The average worker of the future is a socially adept leader, entrepreneur, and life-long learner with transferrable technology skills, who is also happy to work in a team, suggests a new McKinsey report. Chris Middleton looks at whether organisations can really find such people. Reports about the growing IT skills gap in digitally enhanced organisations have been circulating for as long as the internet has existed as a business tool, suggesting that the supposed urgency of fixing the problem has not been an impediment to many successful organisations. However, a new report from management consultancy McKinsey suggests that the rapid introduction of automation and artificial intelligence systems within companies is changing the very nature of work itself, as technologies increasingly augment some human skills, and replace others completely. Over the next decade, this will force companies to reconsider how work is organised internally.