Goto

Collaborating Authors

 hdfc bank et cio


Soon, robot to greet you at HDFC Bank ET CIO

#artificialintelligence

NEW DELHI: Over the next few weeks, you may encounter a robot at a branch of HDFC Bank as the country's second largest private sector lender tries to match Japanese players that have launched humanoids. Taking a cue from Bank of Tokyo-Mitsubishi, which launched a robot named Nao last year, and Mizuho Bank's Pepper, HDFC Bank has launched'Project AI' (artificial intelligence) where the first product is now ready for deployment. Sources said the plan is to introduce the robot, whose name is being finalised, in one of HDFC Bank's branches and, based on the experience, the project may be scaled up. So, where will it debut? The plan is to deploy it in one of the branches in Mumbai first, certainly one that does not deal with too many senior citizens who need personalised service.