Personal devices will know more about an individual's emotional state than his or her own family does, according to projections for 2022 by Gartner. The analyst claimed that artificial intelligence (AI) is "generating multiple disruptive forces" that are reshaping the way people interact with personal technologies, with emotion being at the fore of the next AI development. "Emotion AI systems and affective computing are allowing everyday objects to detect, analyse, process and respond to people's emotional states and moods to provide better context and a more personalised experience," said Roberta Cozza, research director at Gartner. "To remain relevant, technology vendors must integrate AI into every aspect of their devices, or face marginalisation." The current wave of emotion AI systems is being driven by the proliferation of virtual personal assistants (VPAs) and other AI-based technology for conversational systems, found Gartner. It continued that as a second wave emerges, AI technology will add value to more and more customer experience scenarios, including educational software, video games, diagnostic software, athletic and health performance, and the autonomous car.