It is adopted by thousands of companies and becoming more and more popular. There are two concepts which everyone gets confused while understanding a chatbot platform, and that common confusion is between chatbot development platform and publishing platform. We will consider an example to know what a chatbot publishing platform is. Let's consider a scenario, you want to buy some clothes, the first thought that would come to your mind is to go to a mall and get it. Now if there wasn't any mall then you would have to search the city for clothing shops which will be a hassle.

It is adopted by thousands of companies and becoming more and more popular. There are two concepts which everyone gets confused while understanding a chatbot platform, and that common confusion is between chatbot development platform and publishing platform. We will consider an example to know what a chatbot publishing platform is. Let's consider a scenario, you want to buy some clothes, the first thought that would come to your mind is to go to a mall and get it. Now if there wasn't any mall then you would have to search the city for clothing shops which will be a hassle.

It's 2018 and the honeymoon period for bots is officially over. Despite that, there are bots that have shown a lot of promise and businesses are still looking to invest in this new technology, especially for customer service. As someone who has developed multiple chatbots with my company, Teller, I would like to offer my two cents on what makes a bot successful and specifically focus on the bot/human handoff. Before I get to specifics on building hybrid bots, I wanted to spend some time discussing why some bots have been successful and others seem to anger users. For customer service-focused bots, I believe the keys to success are: (1) narrowing the scope of your bot as much as possible and (2) making sure you nail the bot-to-human handoff. Let's dive into each piece.

As we all know chatbot is getting popular day by day. There are number of tools and platforms that support building chatbot.In this post we will see how we can create simple python webhook to work with bot platforms. These all platform provides front end for your chatbot. The frontend where user can type and see the messages from chatbot. But behind the scene there is something called webhook that powers your Chatbot.

Building a chatbot is really about taking computer-human conversation to a whole new level. Technology experts generally talk about two methods of building chatbots. The first is a rule-based approach, where the developer writes rules for the system, or in other words, employs hard coding in building the chatbot. The second method entails the use of machine learning, where a massive amount of streaming data is used, and the system learns on its own. AIM caught up with Aditya Chavan, Head of Marketing, and Shashank Prasad, Head of Infrastructure, representing Machaao.