According to industry analyst Gartner, almost two thirds of supply chain professionals believe technology holds the key to securing a competitive advantage. That can be easier said than done, as organisations must figure out potential use cases and how the technology will work in practice. As such, many within the industry are currently experimenting with a number of technologies and seeing how they can enhance their supply chain operations. People are growing increasingly accustomed to IoT and connected devices, such as fitness trackers and digital locks, which play a part in their everyday lives. However, the supply chain industry has not seen much IoT/connected device penetration beyond expo hall demos to date.