Everyone could use more time in their day, but getting more than 24 hours out of it just isn't going to happen. Reducing the amount of work you have to do on your own…and it turns out technology can help with this. More specifically, if you're looking for a way to get more done in less time when it comes to recruiting new employees or improving the productivity of existing employees, chatbots have you covered. If you haven't tried out chatbots in the workplace yet, here are some ways they're already helping companies get more done in their day on a regular basis. If you're not used to the idea of AI and chatbots in the workplace, read this to learn more: Interview with a Chatbot: The Future of AI and HR The recruiting process can be lengthy and expensive for the HR department, and tiring for candidates.

While phone is still the most important channel for customer service, voice-based chatbots represent the holy grail of customer service automation, enhancing customer experience to the latest digital standards and delivering a rapid return on investment. This major upheaval will take the shape of smart conversational interfaces known as chatbots that answer client requests through highly developed conversations, via text (on digital channels such as social networks, mobile apps and websites) and speech (on the traditional phone channel). Fast in exchanges and self-learning, providing precise answers to customer requests and offering a personalized business transaction service (purchases, bookings, etc.), chatbots are set to replace contact center agents (who will be left to handle the most complex requests) and mobile apps and websites (the interfaces of which will never be as intuitive as the natural language we all learn from birth). Representing a revolution in customer experience and productivity, chatbots are on the verge of an unprecedented disruption to customer relations. Paradoxically, conversational interfaces in customer relations have existed for quite some time.