With technological advancement, IT technology developers are making efforts to develop software that can ease the physical work life. One such advancement in technology is intelligent automation. The intelligent automation is a combination of automation and artificial intelligence. This new technology has revolutionized the way data is handled and processed. The intelligent automation system determines and synthesizes a massive amount of information, automates the business and operational workflows and adapts it.

Ernst & Young LLP (EY) announced that the Department of Health and Human Services (HHS) has awarded a $49 million IDIQ (indefinite delivery indefinite quantity) contract vehicle to the EY US Government & Public Sector practice for intelligent automation and artificial intelligence (IAAI) products and services. The Health and Human Services Program Support Center is managing a government-wide contract vehicle for IAAI services. The intent of the vehicle is to promote innovation in this space through funding support for rapid prototyping and proof of concepts leveraging robotic process automation, natural language processing, machine learning, artificial intelligence and blockchain. "We're honored we've been selected and are presented with the opportunity to share our IAAI capabilities to help HHS and other agencies transform their operations," said Mike Herrinton, Partner and US Government & Public Sector Leader at Ernst & Young LLP. "EY implements digital solutions with modern technologies that can help agencies unlock the potential of their data and assets, and change the way customers interact with the government."