empowering asia
Empowering Asia's citizens: The generative AI opportunity for government
The fundamental value of generative AI is to serve as a human "co-pilot." This might mean accelerating workers' ability to find the information they need: for example, quickly searching laws, regulations, and previous reports on a topic to locate an answer or drive new policy directions. AI tools can also help summarize meeting notes or streamline the process of drafting a standard piece of ministerial correspondence. The Government Technology Agency of Singapore (GovTech) is harnessing the power of generative AI using Microsoft Azure OpenAI service to complete these types of routine tasks. This AI-powered assistance might allow team members to branch out into practical fieldwork, interact with citizens directly, or focus on the more human and strategic aspects of their role.