empathy rock
This startup aims to improve workplace conversations with 'empathy-as-a-service' software
Most of us have had the experience of sending a text or email that came across sounding insensitive or angry, even though that wasn't our intent. Unfortunately, the lack of social cues in such messaging makes it much easier to be misinterpreted. Depending on the communication, this can lead to misunderstandings, hurt feelings or worse. That's a shortcoming Bellevue, Wash.-based mpathic wants to correct using empathic AI. Drawing on insights and datasets assembled over the past decade, mpathic has set out to promote human connection and understanding in the workplace.