Earlier this year, the UK Education Secretary called for the IT industry to work with educators to make "smarter use" of technologies, such as artificial intelligence (AI), to cut teachers' burgeoning workloads. Speaking at the 2019 BETT educational IT show in London, Damian Hinds said: "Education is one of the few sectors where technology has been associated with an increase in workload rather than the reverse." But he added that, if used wisely, it could also reduce the amount of time educators had to spend on non-teaching tasks, such as lesson planning, marking and general admin. Hinds cited the instance of Bolton College, which has deployed IBM's Watson AI programme as a virtual clerk called Ada. Ada, which can answer natural language questions, provides about 14,000 students with personalised learning assessments and handles queries about the curriculum and attendance issues, both of which teachers would previously have had to do in their own time.

Machine learning, used within Learning Analytics, gives us new insights into education processes. Modern AI can predict student behavior and by doing so improve the entire education landscape. In November, with a successful review meeting, we finished our latest Horizon 2020 research and innovation project ENVISAGE that kept our attention for the last two years. The idea behind the project was to use machine learning, developed for digital games, to make the educational processes in schools and universities more efficient for students and teachers. The education landscape is changing.