customer xdna
Conversational A.I. for Customer xDNA and Intelligent Innovation at Scale - India
In the past 12 months, there has been tremendous traction and advance of A.I. across industries. Moving from a buzzword, hype, or having some novelty level, firms have moved to an actual adoption, and more importantly, tangible business results. Organizations are now breaking through the struggle to implement projects that deliver business value and are well on their journey to become sentient enterprises. The examples and use cases are astounding in number. A great indicator is the number of start-ups driving radical innovations, for instance, in customer experience at scale.