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If you are looking for an answer to the question What is Artificial Intelligence? and you only have a minute, then here's the definition the Association for the Advancement of Artificial Intelligence offers on its home page: "the scientific understanding of the mechanisms underlying thought and intelligent behavior and their embodiment in machines."

However, if you are fortunate enough to have more than a minute, then please get ready to embark upon an exciting journey exploring AI (but beware, it could last a lifetime) …

AI and the New Age of Customer Advocacy - ReadWrite

#artificialintelligenceJul-31-2021, 07:49:26 GMT

A few weeks ago, I called my broadband provider about intermittent outages. The helpful customer support rep looked at my account and cheerfully told me that I could save money by switching to a different plan. A few minutes later, I had changed my plan to one that cost half as much and delivered comparable speeds. At first, I was happy. Because I realized, in reality, no customer service team is proactively looking out for my well-being before I raise a problem.

artificial intelligence, customer, customer advocacy, (14 more...)

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Information Technology > Services (0.48)

Technology: Information Technology > Artificial Intelligence (1.00)

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