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Multimodal Large Language Models (MLLMs) have shown great potential in revolutionizing Graphical User Interface (GUI) automation. However, existing GUI models mostly rely on learning from nearly error-free offline trajectories, thus lacking reflection and error recovery capabilities. To bridge this gap, we propose GUI-Reflection, a novel framework that explicitly integrates self-reflection and error correction capabilities into end-to-end multimodal GUI models throughout dedicated training stages: GUI-specific pre-training, offline supervised fine-tuning (SFT), and online reflection tuning. GUI-reflection enables self-reflection behavior emergence with fully automated data generation and learning processes without requiring any human annotation. Specifically, 1) we first propose scalable data pipelines to automatically construct reflection and error correction data from existing successful trajectories. While existing GUI models mainly focus on grounding and UI understanding ability, we propose the GUI-Reflection Task Suite to learn and evaluate reflection-oriented abilities explicitly. 2) Furthermore, we built a diverse and efficient environment for online training and data collection of GUI models on mobile devices. 3) We also present an iterative online reflection tuning algorithm leveraging the proposed environment, enabling the model to continuously enhance its reflection and error correction abilities. Our framework equips GUI agents with self-reflection and correction capabilities, paving the way for more robust, adaptable, and intelligent GUI automation, with all data, models, environments, and tools to be released publicly.

Large language models (LLMs) show remarkable potential to act as computer agents, enhancing human productivity and software accessibility in multi-modal tasks that require planning and reasoning. However, measuring agent performance in realistic environments remains a challenge since: (i) most benchmarks are limited to specific modalities or domains (e.g. text-only, web navigation, Q&A, coding) and (ii) full benchmark evaluations are slow (on order of magnitude of days) given the multi-step sequential nature of tasks. To address these challenges, we introduce the Windows Agent Arena: a reproducible, general environment focusing exclusively on the Windows operating system (OS) where agents can operate freely within a real Windows OS and use the same wide range of applications, tools, and web browsers available to human users when solving tasks. We adapt the OSWorld framework (Xie et al., 2024) to create 150+ diverse Windows tasks across representative domains that require agent abilities in planning, screen understanding, and tool usage. Our benchmark is scalable and can be seamlessly parallelized in Azure for a full benchmark evaluation in as little as 20 minutes. To demonstrate Windows Agent Arena's capabilities, we also introduce a new multi-modal agent, Navi. Our agent achieves a success rate of 19.5% in the Windows domain, compared to 74.5% performance of an unassisted human. Navi also demonstrates strong performance on another popular web-based benchmark, Mind2Web. We offer extensive quantitative and qualitative analysis of Navi's performance, and provide insights into the opportunities for future research in agent development and data generation using Windows Agent Arena. Webpage: https://microsoft.github.io/WindowsAgentArena Code: https://github.com/microsoft/WindowsAgentArena

A common problem for agents operating in real-world environments is that the response of an environment to their actions may be non-deterministic and observed through noise. This renders environmental state and progress towards completing a task latent. Despite recent impressive demonstrations of LLM's reasoning abilities on various benchmarks, whether LLMs can build estimates of latent state and leverage them for reasoning has not been explicitly studied. We investigate this problem in the real-world domain of autonomous UI agents. We establish that appropriately prompting LLMs in a zero-shot manner can be formally understood as forming point estimates of latent state in a textual space. In the context of autonomous UI agents we then show that LLMs used in this manner are more than $76\%$ accurate at inferring various aspects of latent state, such as performed (vs. commanded) actions and task progression. Using both public and internal benchmarks and three reasoning methods (zero-shot, CoT-SC & ReAct), we show that LLM-powered agents that explicitly estimate and reason about latent state are able to successfully complete up to 1.6x more tasks than those that do not.