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Towards Adaptive Context Management for Intelligent Conversational Question Answering

arXiv.org Artificial Intelligence

This particular paper introduces an Adaptive Context Management (ACM) framework for the Conversational Question Answering (ConvQA) systems. The key objective of the ACM framework is to optimize the use of the conversation history by dynamically managing context for maximizing the relevant information provided to a ConvQA model within its token limit. Our approach incorporates a Context Manager (CM) Module, a Summarization (SM) Module, and an Entity Extraction (EE) Module in a bid to handle the conversation history efficaciously. The CM Module dynamically adjusts the context size, thereby preserving the most relevant and recent information within a model's token limit. The SM Module summarizes the older parts of the conversation history via a sliding window. When the summarization window exceeds its limit, the EE Module identifies and retains key entities from the oldest conversation turns. Experimental results demonstrate the effectiveness of our envisaged framework in generating accurate and contextually appropriate responses, thereby highlighting the potential of the ACM framework to enhance the robustness and scalability of the ConvQA systems.


Robust Training for Conversational Question Answering Models with Reinforced Reformulation Generation

arXiv.org Artificial Intelligence

Models for conversational question answering (ConvQA) over knowledge graphs (KGs) are usually trained and tested on benchmarks of gold QA pairs. This implies that training is limited to surface forms seen in the respective datasets, and evaluation is on a small set of held-out questions. Through our proposed framework REIGN, we take several steps to remedy this restricted learning setup. First, we systematically generate reformulations of training questions to increase robustness of models to surface form variations. This is a particularly challenging problem, given the incomplete nature of such questions. Second, we guide ConvQA models towards higher performance by feeding it only those reformulations that help improve their answering quality, using deep reinforcement learning. Third, we demonstrate the viability of training major model components on one benchmark and applying them zero-shot to another. Finally, for a rigorous evaluation of robustness for trained models, we use and release large numbers of diverse reformulations generated by prompting GPT for benchmark test sets (resulting in 20x increase in sizes). Our findings show that ConvQA models with robust training via reformulations, significantly outperform those with standard training from gold QA pairs only.


Keeping the Questions Conversational: Using Structured Representations to Resolve Dependency in Conversational Question Answering

arXiv.org Artificial Intelligence

Having an intelligent dialogue agent that can engage in conversational question answering (ConvQA) is now no longer limited to Sci-Fi movies only and has, in fact, turned into a reality. These intelligent agents are required to understand and correctly interpret the sequential turns provided as the context of the given question. However, these sequential questions are sometimes left implicit and thus require the resolution of some natural language phenomena such as anaphora and ellipsis. The task of question rewriting has the potential to address the challenges of resolving dependencies amongst the contextual turns by transforming them into intent-explicit questions. Nonetheless, the solution of rewriting the implicit questions comes with some potential challenges such as resulting in verbose questions and taking conversational aspect out of the scenario by generating self-contained questions. In this paper, we propose a novel framework, CONVSR (CONVQA using Structured Representations) for capturing and generating intermediate representations as conversational cues to enhance the capability of the QA model to better interpret the incomplete questions. We also deliberate how the strengths of this task could be leveraged in a bid to design more engaging and eloquent conversational agents. We test our model on the QuAC and CANARD datasets and illustrate by experimental results that our proposed framework achieves a better F1 score than the standard question rewriting model.