Conversational recommender systems (CRS) based on Large Language Models (LLMs) need to constantly be aligned to the user preferences to provide satisfying and context-relevant item recommendations. The traditional supervised fine-tuning cannot capture the implicit feedback signal, e.g., dwell time, sentiment polarity, or engagement patterns. In this paper, we share a fine-tuning solution using human feedback reinforcement learning (RLHF) to maximize implied user feedback (IUF) in a multi-turn recommendation context. We specify a reward model $R_ϕ$ learnt on weakly-labelled engagement information and maximize user-centric utility by optimizing the foundational LLM M_θ through a proximal policy optimization (PPO) approach. The architecture models conversational state transitions $s_t \to a_t \to s_{t +1}$, where the action $a_t$ is associated with LLM-generated item suggestions only on condition of conversation history in the past. The evaluation across synthetic and real-world datasets (e.g.REDIAL, OpenDialKG) demonstrates that our RLHF-fine-tuned models can perform better in terms of top-$k$ recommendation accuracy, coherence, and user satisfaction compared to (arrow-zero-cmwrquca-teja-falset ensuite 2Round group-deca States penalty give up This paper shows that implicit signal alignment can be efficient in achieving scalable and user-adaptive design of CRS.

For researchers leveraging Large-Language Models (LLMs) in the generation of training datasets, especially for conversational recommender systems - the absence of robust evaluation frameworks has been a long-standing problem Peng et al. (2017). The efficiency brought about by LLMs in the data generation phase is impeded during the process of evaluation of the generated data, since it generally requires human-raters to ensure that the data generated is of high quality and has sufficient diversity. Since the quality of training data is critical for downstream applications, it is important to develop metrics that evaluate the quality holistically and identify biases. In this paper, we present a framework that takes a multi-faceted approach towards evaluating datasets produced by generative models and discuss the advantages and limitations of various evaluation methods.