conversational interface
Personality over Precision: Exploring the Influence of Human-Likeness on ChatGPT Use for Search
Yazan, Mert, Situmeang, Frederik Bungaran Ishak, Verberne, Suzan
Conversational search interfaces, like ChatGPT, offer an interactive, personalized, and engaging user experience compared to traditional search. On the downside, they are prone to cause overtrust issues where users rely on their responses even when they are incorrect. What aspects of the conversational interaction paradigm drive people to adopt it, and how it creates personalized experiences that lead to overtrust, is not clear. To understand the factors influencing the adoption of conversational interfaces, we conducted a survey with 173 participants. We examined user perceptions regarding trust, human-likeness (anthropomorphism), and design preferences between ChatGPT and Google. To better understand the overtrust phenomenon, we asked users about their willingness to trade off factuality for constructs like ease of use or human-likeness. Our analysis identified two distinct user groups: those who use both ChatGPT and Google daily (DUB), and those who primarily rely on Google (DUG). The DUB group exhibited higher trust in ChatGPT, perceiving it as more human-like, and expressed greater willingness to trade factual accuracy for enhanced personalization and conversational flow. Conversely, the DUG group showed lower trust toward ChatGPT but still appreciated aspects like ad-free experiences and responsive interactions. Demographic analysis further revealed nuanced patterns, with middle-aged adults using ChatGPT less frequently yet trusting it more, suggesting potential vulnerability to misinformation. Our findings contribute to understanding user segmentation, emphasizing the critical roles of personalization and human-likeness in conversational IR systems, and reveal important implications regarding users' willingness to compromise factual accuracy for more engaging interactions.
- Europe > Italy (0.05)
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Exclusive: Adobe's Corrective AI Can Change the Emotions of a Voice-Over
Ahead of Adobe's MAX Sneaks event, WIRED got an exclusive look at a new tool that can change the tone and style of a voice-over. All products featured on WIRED are independently selected by our editors. However, we may receive compensation from retailers and/or from purchases of products through these links. Adobe sat me down and played a short demo video with a matter-of-fact, if a bit boring, voice-over. It was nothing special, but after pulling up a transcript, highlighting the text, and choosing from a list of preset emotions, the vocal performance completely changed.
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- Media (0.70)
- Information Technology > Security & Privacy (0.48)
- Government > Regional Government > North America Government > United States Government (0.48)
A Multimodal Conversational Assistant for the Characterization of Agricultural Plots from Geospatial Open Data
Cañada, Juan, Alonso, Raúl, Molleda, Julio, Díez, Fidel
The increasing availability of open Earth Observation (EO) and agricultural datasets holds great potential for supporting sustainable land management. However, their high technical entry barrier limits accessibility for non-expert users. This study presents an open-source conversational assistant that integrates multimodal retrieval and large language models (LLMs) to enable natural language interaction with heterogeneous agricultural and geospatial data. The proposed architecture combines orthophotos, Sentinel-2 vegetation indices, and user-provided documents through retrieval-augmented generation (RAG), allowing the system to flexibly determine whether to rely on multimodal evidence, textual knowledge, or both in formulating an answer. To assess response quality, we adopt an LLM-as-a-judge methodology using Qwen3-32B in a zero-shot, unsupervised setting, applying direct scoring in a multi-dimensional quantitative evaluation framework. Preliminary results show that the system is capable of generating clear, relevant, and context-aware responses to agricultural queries, while remaining reproducible and scalable across geographic regions. The primary contributions of this work include an architecture for fusing multimodal EO and textual knowledge sources, a demonstration of lowering the barrier to access specialized agricultural information through natural language interaction, and an open and reproducible design.
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Voice Interaction With Conversational AI Could Facilitate Thoughtful Reflection and Substantive Revision in Writing
Kim, Jiho, Laban, Philippe, Chen, Xiang 'Anthony', Arnold, Kenneth C.
Writing well requires not only expressing ideas but also refining them through revision, a process facilitated by reflection. Prior research suggests that feedback delivered through dialogues, such as those in writing center tutoring sessions, can help writers reflect more thoughtfully on their work compared to static feedback. Recent advancements in multi-modal large language models (LLMs) now offer new possibilities for supporting interactive and expressive voice-based reflection in writing. In particular, we propose that LLM-generated static feedback can be repurposed as conversation starters, allowing writers to seek clarification, request examples, and ask follow-up questions, thereby fostering deeper reflection on their writing. We argue that voice-based interaction can naturally facilitate this conversational exchange, encouraging writers' engagement with higher-order concerns, facilitating iterative refinement of their reflections, and reduce cognitive load compared to text-based interactions. To investigate these effects, we propose a formative study exploring how text vs. voice input influence writers' reflection and subsequent revisions. Findings from this study will inform the design of intelligent and interactive writing tools, offering insights into how voice-based interactions with LLM-powered conversational agents can support reflection and revision.
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Preliminary Report: Enhancing Role Differentiation in Conversational HCI Through Chromostereopsis
We propose leveraging chromostereopsis, Building upon traditional methods that a perceptual phenomenon inducing depth utilize color-coding and textual formatting, perception through color contrast, as a our approach employs a dark terminal novel approach to visually differentiating background to enhance the optical illusion conversational roles in text-based AI interfaces.
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Conversational Exploratory Search of Scholarly Publications Using Knowledge Graphs
Schneider, Phillip, Matthes, Florian
Traditional search methods primarily depend on string matches, while semantic search targets concept-based matches by recognizing underlying intents and contextual meanings of search terms. Semantic search is particularly beneficial for discovering scholarly publications where differences in vocabulary between users' search terms and document content are common, often yielding irrelevant search results. Many scholarly search engines have adopted knowledge graphs to represent semantic relations between authors, publications, and research concepts. However, users may face challenges when navigating these graphical search interfaces due to the complexity and volume of data, which impedes their ability to discover publications effectively. To address this problem, we developed a conversational search system for exploring scholarly publications using a knowledge graph. We outline the methodical approach for designing and implementing the proposed system, detailing its architecture and functional components. To assess the system's effectiveness, we employed various performance metrics and conducted a human evaluation with 40 participants, demonstrating how the conversational interface compares against a graphical interface with traditional text search. The findings from our evaluation provide practical insights for advancing the design of conversational search systems.
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- Education > Educational Setting (0.46)
A novel integrated industrial approach with cobots in the age of industry 4.0 through conversational interaction and computer vision
Pazienza, Andrea, Macchiarulo, Nicola, Vitulano, Felice, Fiorentini, Antonio, Cammisa, Marco, Rigutini, Leonardo, Di Iorio, Ernesto, Globo, Achille, Trevisi, Antonio
From robots that replace workers to robots that serve as helpful colleagues, the field of robotic automation is experiencing a new trend that represents a huge challenge for component manufacturers. The contribution starts from an innovative vision that sees an ever closer collaboration between Cobot, able to do a specific physical job with precision, the AI world, able to analyze information and support the decision-making process, and the man able to have a strategic vision of the future.
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- Information Technology > Artificial Intelligence > Robots (1.00)
- Information Technology > Artificial Intelligence > Machine Learning (1.00)
- Information Technology > Artificial Intelligence > Natural Language > Chatbot (0.50)
- Information Technology > Artificial Intelligence > Representation & Reasoning > Personal Assistant Systems (0.49)
Designing a Framework for Conversational Interfaces
The conversational interface is an idea that is forever on the cusp of transforming the world. The potential is undeniable: Everyone has innate, untapped conversational expertise. We could do away with the nested menus required by visual interfaces; anything the user can name is immediately at hand. We could turn natural language into a declarative scripting language and operating systems into integrated development environments (IDEs). Reality, however, has not lived up to this potential.
Towards the Automatic Generation of Conversational Interfaces to Facilitate the Exploration of Tabular Data
Gomez, Marcos, Cabot, Jordi, Clarisó, Robert
Tabular data is the most common format to publish and exchange structured data online. A clear example is the growing number of open data portals published by all types of public administrations. However, exploitation of these data sources is currently limited to technical people able to programmatically manipulate and digest such data. As an alternative, we propose the use of chatbots to offer a conversational interface to facilitate the exploration of tabular data sources. With our approach, any regular citizen can benefit and leverage them. Moreover, our chatbots are not manually created: instead, they are automatically generated from the data source itself thanks to the instantiation of a configurable collection of conversation patterns.
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Observations on LLMs for Telecom Domain: Capabilities and Limitations
The landscape for building conversational interfaces (chatbots) has witnessed a paradigm shift with recent developments in generative Artificial Intelligence (AI) based Large Language Models (LLMs), such as ChatGPT by OpenAI (GPT3.5 and GPT4), Google's Bard, Large Language Model Meta AI (LLaMA), among others. In this paper, we analyze capabilities and limitations of incorporating such models in conversational interfaces for the telecommunication domain, specifically for enterprise wireless products and services. Using Cradlepoint's publicly available data for our experiments, we present a comparative analysis of the responses from such models for multiple use-cases including domain adaptation for terminology and product taxonomy, context continuity, robustness to input perturbations and errors. We believe this evaluation would provide useful insights to data scientists engaged in building customized conversational interfaces for domain-specific requirements.
- Information Technology > Artificial Intelligence > Natural Language > Large Language Model (1.00)
- Information Technology > Artificial Intelligence > Natural Language > Chatbot (1.00)
- Information Technology > Artificial Intelligence > Machine Learning > Neural Networks > Deep Learning > Generative AI (0.69)