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 collective attention


Collective Attention in Human-AI Teams

arXiv.org Artificial Intelligence

How does the presence of an AI assistant affect the collective attention of a team? We study 20 human teams of 3-4 individuals paired with one voice-only AI assistant during a challenging puzzle task. Teams are randomly assigned to an AI assistant with a human- or robotic-sounding voice that provides either helpful or misleading information about the task. Treating each individual AI interjection as a treatment intervention, we identify the causal effects of the AI on dynamic group processes involving language use. Our findings demonstrate that the AI significantly affects what teams discuss, how they discuss it, and the alignment of their mental models. Teams adopt AI-introduced language for both terms directly related to the task and for peripheral terms, even when they (a) recognize the unhelpful nature of the AI, (b) do not consider the AI a genuine team member, and (c) do not trust the AI. The process of language adaptation appears to be automatic, despite doubts about the AI's competence. The presence of an AI assistant significantly impacts team collective attention by modulating various aspects of shared cognition. This study contributes to human-AI teaming research by highlighting collective attention as a central mechanism through which AI systems in team settings influence team performance. Understanding this mechanism will help CSCW researchers design AI systems that enhance team collective intelligence by optimizing collective attention.


A Trio Neural Model for Dynamic Entity Relatedness Ranking

arXiv.org Machine Learning

Measuring entity relatedness is a fundamental task for many natural language processing and information retrieval applications. Prior work often studies entity relatedness in static settings and an unsupervised manner. However, entities in real-world are often involved in many different relationships, consequently entity-relations are very dynamic over time. In this work, we propose a neural networkbased approach for dynamic entity relatedness, leveraging the collective attention as supervision. Our model is capable of learning rich and different entity representations in a joint framework. Through extensive experiments on large-scale datasets, we demonstrate that our method achieves better results than competitive baselines.