On my current project as well as several others, there is a noted increase in interest and curiosity about adding and integrating chatbots to digital platforms for Banks and Financial Institutions. This has spawned a wide variety of offerings in the marketplace – especially from the big players like Microsoft, IBM, Google, and Facebook. The initial question that most organization might tackle is whether or not to adopt one or multiple platform offerings in the marketplace or to grab some open source components and try to create your own chatbot engine. It is becoming very clear that a chatbot ecosystem is going to be made up of a series of components that will help organize and manage chatbot interactions. Other components may be integrated for special features or biometric authentication of a user as this space matures.