While the use of artificial intelligence (AI) systems promises to bring significant economic and social benefits, it is also coupled with ethical, legal, and technical challenges. Business leaders thus face the question of how to best reap the benefits of automation whilst managing the associated risks. As a first step, many companies have committed themselves to various sets of ethics principles aimed at guiding the design and use of AI systems. So far so good. But how can well-intentioned ethical principles be translated into effective practice? And what challenges await companies that attempt to operationalize AI governance? In this article, we address these questions by drawing on our first-hand experience of shaping and driving the roll-out of AI governance within AstraZeneca, a biopharmaceutical company. The examples we discuss highlight challenges that any organization attempting to operationalize AI governance will have to face. These include questions concerning how to define the material scope of AI governance, how to harmonize standards across decentralized organizations, and how to measure the impact of specific AI governance initiatives. By showcasing how AstraZeneca managed these operational questions, we hope to provide project managers, CIOs, AI practitioners, and data privacy officers responsible for designing and implementing AI governance frameworks within other organizations with generalizable best practices. In essence, companies seeking to operationalize AI governance are encouraged to build on existing policies and governance structures, use pragmatic and action-oriented terminology, focus on risk management in development and procurement, and empower employees through continuous education and change management.

Machine learning engineering is the field of developing, implementing, and maintaining machine learning systems. It involves the application of engineering principles to the design, development, and deployment of machine learning models, algorithms, and applications. The primary focus of ML engineering is to build scalable and efficient machine learning systems that can process large volumes of data and generate accurate predictions. It involves various tasks such as data preparation, model development, model training, model deployment, and model monitoring. ML engineering requires a combination of skills in computer science, mathematics, statistics, and domain-specific knowledge.

Nowadays, intelligent systems and services are getting increasingly popular as they provide data-driven solutions to diverse real-world problems, thanks to recent breakthroughs in Artificial Intelligence (AI) and Machine Learning (ML). However, machine learning meets software engineering not only with promising potentials but also with some inherent challenges. Despite some recent research efforts, we still do not have a clear understanding of the challenges of developing ML-based applications and the current industry practices. Moreover, it is unclear where software engineering researchers should focus their efforts to better support ML application developers. In this paper, we report about a survey that aimed to understand the challenges and best practices of ML application development. We synthesize the results obtained from 80 practitioners (with diverse skills, experience, and application domains) into 17 findings; outlining challenges and best practices for ML application development.

He was previously the founder of Figure Eight (formerly CrowdFlower). This blog post provides insights into why machine learning teams have challenges with managing machine learning projects. He also provides best practices on how to address these challenges. This post was provided courtesy of Lukas and originally appeared on Medium. I've watched lots of companies attempt to deploy machine learning -- some succeed wildly and some fail spectacularly.