call quality
ASIC plan for AI snoops on insurance calls strains hearing
Australia's financial watchdog might be dreaming of the day when call centre surveillance software automatically catches crooked insurance sales staff. But there's still a way to go before AI-powered voice analytics can decipher the verbage that bubbles out of a sales boiler room. That's the reality check bowled up to regulators and industry rapidly spitballing prototypes of new regtech solutions as banks, insurers and auditors all trying to find ways to automatically detect bad behaviour without creating a profit sapping compliance cost sinkhole in the process. At a closely watched regtech forum late last month, ASIC outlined its findings from a trial of voice analytics software applied to a sample of life insurance sales calls. With a freshly sharpened set of teeth, the watchdog says it sees "great potential" in using voice analytics to automatically identify instances of potential misconduct in life insurance sales calls - but there's a catch.
Thanks to Amazon, it's time to kill your landline
Every single time I go back to my parents' home I try to get them to cancel their home phone line. And every time I fail. I don't know how much they pay for their phone bill off the top of my head, but whatever it is, it's too much -- especially since they rarely use it, and they have smartphones which I generously pay for. SEE ALSO: Why the Echo Show could be Amazon's most disruptive product According to a recently published U.S. Health Department finding, 50.8 percent of American homes don't have a landline and have a cellphone instead. Naturally, as cellphones have become ubiquitous, the number of landlines in homes have declined and will continue to fall.
iPhone has the worst antenna signal, according to major Nordic study of call quality
Nasa has announced that it has found evidence of flowing water on Mars. Scientists have long speculated that Recurring Slope Lineae -- or dark patches -- on Mars were made up of briny water but the new findings prove that those patches are caused by liquid water, which it has established by finding hydrated salts. Several hundred camped outside the London store in Covent Garden. The 6s will have new features like a vastly improved camera and a pressure-sensitive "3D Touch" display