business process design
How to implement AI in business process design
On the very first business process design project, my team was told to redesign an internal invoice process in accounts receivable. Problems involved duplicate systems and duplicate BPs that prolonged invoice processing for days. Working hand in hand with finance, we reviewed each step of the process, identifying duplicates in data and processes and eliminating them. The result was a more streamlined invoicing process that went from three days to one. I often think of that first BP redesign assignment and how straightforward it was when compared to redesigning BPs with artificial intelligence.