WIRE)--Bidgely today introduced the latest version of its UtilityAI Platform for delivering a personalized energy experience to utility customers as well as operational efficiencies for global utilities. As the energy industry's only artificial intelligence (AI) platform for hyper-personalization, Bidgely has developed the world's most accurate and actionable customer energy insights based on actual energy habits that are continuously improved and personalized with each interaction. To highlight the impacts of AI in 2019 and in the years to come, global utilities and energy retailers including NiSource, VSE-RWE, Hydro Ottawa and Origin Energy join Navigant Research and Smart Energy Consumer Collaborative in the video How AI Will Change the Utility Industry. "2019 has been a breakout year for UtilityAI," said Bidgely CEO Abhay Gupta. "Our AI-powered hyper-personalization for utilities is powered by actual insights gained from real world deployments, i.e. 15M homes from 30 utility partners in 15 countries. We continue to expand the Bidgely UtilityAI ecosystem with multiple, global customer engagements in key industry categories. This broadening of our solutions and deepening of each offering is only accelerating as our AI and machine learning algorithms become more powerful and reveal new value to be gained throughout an entire utility's operations."