ChatGPT appears to have a better'bedside manner' than some doctors – at least when their written advice is rated for quality and empathy, a study has shown. The findings highlight the potential for AI assistants to play a role in medicine, according to the authors of the work, who suggest such agents could help draft doctors' communications with patients. "The opportunities for improving healthcare with AI are massive," said Dr John Ayers, of the University of California San Diego. However, others noted that the findings do not mean ChatGPT is actually a better doctor and cautioned against delegating clinical responsibility given that the chatbot has a tendency to produce "facts" that are untrue. The study, published in the journal JAMA Internal Medicine, used data from Reddit's AskDocs forum, in which members can post medical questions that are answered by verified healthcare professionals. The team randomly sampled 195 exchanges from AskDocs where a verified doctor responded to a public question.