The banking industry is primarily a world of computers and networks. It's boggling that the bulk of the world's wealth is stored in databases, and transactions are simply the exchanges of information over networks. As impressive -- or scary -- as that might sound, artificial intelligence technologies aim to further revolutionize the way banking is done and the relationships between banks and their customers' experience. Banks never seem to be open when you need them most, such as later in the day or on holidays and weekends. Fortunately, AI in banking is one of the most impactful applications of artificial intelligence through the use of conversational assistants, or chatbots, to engage customers 24/7.