Rising demand for artificial intelligence-powered chatbots with sentiment analysis -- a fancy word for emotion -- is creating new growth opportunities for businesses in the area, China Daily reports. "An increasing number of businesses are asking for chatbots with more functions than just being conversation assistants. They want chatbots that have a better sense of empathy, are more interactive, and are able to transform consumer emotions into data and conduct sentiment analysis," said Xu Yiya, vice-president of Xiao-i Robot Technology Co. Ltd., an AI customer service provider. Xu said sentiment analysis can help chatbots better understand consumer needs. Increasing demand for AI-powered chatbots with sentiment analysis is creating new business opportunities in the booming AI sentiment analysis market, which is estimated to see a 21% annual increase from 2019 to 2025, according to market analysis company QYReports, as business owners are worrying that customers may not be satisfied talking to emotionless chatbots.