U.S. enterprises are flocking to Salesforce-based artificial intelligence (AI) and deep analytics solutions to build omnichannel customer and employee experiences, according to a new research report published by Information Services Group (ISG), a leading global technology research and advisory firm. "Salesforce and solutions like it have been a lifeline for U.S. enterprises forced to change the way they reach customers during the COVID-19 pandemic" The 2022 ISG Provider Lens Salesforce Ecosystem Partners report for the U.S. finds solutions that include Salesforce's Tableau analytics and Einstein AI platforms allow organizations to handle increasing interactions across multiple channels. This year's report introduces a new quadrant, Implementation Services for Analytics Solutions on Salesforce, that examines the relatively new and growing market for analytics implementations by Salesforce service providers. "Salesforce and solutions like it have been a lifeline for U.S. enterprises forced to change the way they reach customers during the COVID-19 pandemic," said Bill Huber, ISG partner, Digital Platforms and Solutions. "Enabling omnichannel experiences with AI and analytics is just one of the new ways these solutions have come into play."

Accidents in inland waterways in developing countries are a regular phenomenon throughout the year causing deaths, injuries, monetary loss, and a significant amount of missing people. In consequence, a lot of families are losing their dear ones leading to much misery. The above context demands an intelligent, safe, and reliable water transport system for the developing countries. The concept of Intelligent Transport System (ITS) can be applied to develop such system; however, there are issues with ITS and Internet of Things (IoT) unlocks a new way of developing it. This paper proposes a model to transform the water transport system into an intelligent system based on IoT. IPv6 based machine-to-machine (M2M) protocol, 3G telecommunication technology, and IEEE 802.15.4 network standard play a significant role in this proposed IoT based system.

Transformation is defined by a change in state over a period of time. This is often an ongoing, natural process. For example, as humans we spend our entire lives constantly transforming, both physically and mentally, whether that's growing taller and stronger, or developing emotional intelligence. But sometimes transformation is a necessity, often resulting from the need to adapt to new circumstances. However, regardless of circumstance, transformation can never be instantaneous, and digital transformation for businesses is no exception.

Every definition of transformation includes the notion of change. The most common examples are found in nature, in the process of change from caterpillar to butterfly and tadpole to frog. Ultimately transformation is the process of moving from one state to another. Processes are often expressed in terms of phases of varying lengths during which critical events occur. Digital transformation is no exception.

Infosys has been positioned as a Leader in Application Services by NelsonHall's Vendor Evaluation & Assessment Tool (NEAT). Infosys was also identified as a Leader in the Application Development and Application Maintenance market segments for this NEAT evaluation. Infosys has been rated highly, relative to its peers, for its overall ability to meet future client requirements, as well as delivering immediate benefits to clients. Infosys is also recognized for its application of automation and AI in application services, as well as its focus on Internet of Things (IoT), predictive maintenance, machine learning, and DevOps capabilities. The Company was acknowledged for developing frameworks and tools to increase automation and cognitive capabilities in application services; including tailored solutions for target industry verticals and toolsets to increase delivery efficiency and effectiveness.

Accenture has introduced an intelligent automation platform for application services that provides human technology workers with better productivity and insights to enhance business performance. The platform, Accenture myWizard, augments human technologists with virtual agents powered by artificial intelligence. It helps humans and machines reach their exponential potential in application services. The platform currently includes several intelligent virtual agents that use machine learning to collaborate with their human co-workers. The platform brings together various Accenture industry assets such as intelligent and analytics tools and methods, as well as tools from across the company's alliance partner ecosystem.