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Leveraging User-Generated Reviews for Recommender Systems with Dynamic Headers

Vashishtha, Shanu, Kumar, Abhay, Morishetti, Lalitesh, Nag, Kaushiki, Achan, Kannan

arXiv.org Artificial Intelligence

E-commerce platforms have a vast catalog of items to cater to their customers' shopping interests. Most of these platforms assist their customers in the shopping process by offering optimized recommendation carousels, designed to help customers quickly locate their desired items. Many models have been proposed in academic literature to generate and enhance the ranking and recall set of items in these carousels. Conventionally, the accompanying carousel title text (header) of these carousels remains static. In most instances, a generic text such as "Items similar to your current viewing" is utilized. Fixed variations such as the inclusion of specific attributes "Other items from a similar seller" or "Items from a similar brand" in addition to "frequently bought together" or "considered together" are observed as well. This work proposes a novel approach to customize the header generation process of these carousels. Our work leverages user-generated reviews that lay focus on specific attributes (aspects) of an item that were favorably perceived by users during their interaction with the given item. We extract these aspects from reviews and train a graph neural network-based model under the framework of a conditional ranking task. We refer to our innovative methodology as Dynamic Text Snippets (DTS) which generates multiple header texts for an anchor item and its recall set. Our approach demonstrates the potential of utilizing user-generated reviews and presents a unique paradigm for exploring increasingly context-aware recommendation systems.


Efficient k-NN Search with Cross-Encoders using Adaptive Multi-Round CUR Decomposition

Yadav, Nishant, Monath, Nicholas, Zaheer, Manzil, McCallum, Andrew

arXiv.org Artificial Intelligence

Cross-encoder models, which jointly encode and score a query-item pair, are prohibitively expensive for direct k-nearest neighbor (k-NN) search. Consequently, k-NN search typically employs a fast approximate retrieval (e.g. using BM25 or dual-encoder vectors), followed by reranking with a cross-encoder; however, the retrieval approximation often has detrimental recall regret. This problem is tackled by ANNCUR (Yadav et al., 2022), a recent work that employs a cross-encoder only, making search efficient using a relatively small number of anchor items, and a CUR matrix factorization. While ANNCUR's one-time selection of anchors tends to approximate the cross-encoder distances on average, doing so forfeits the capacity to accurately estimate distances to items near the query, leading to regret in the crucial end-task: recall of top-k items. In this paper, we propose ADACUR, a method that adaptively, iteratively, and efficiently minimizes the approximation error for the practically important top-k neighbors. It does so by iteratively performing k-NN search using the anchors available so far, then adding these retrieved nearest neighbors to the anchor set for the next round. Empirically, on multiple datasets, in comparison to previous traditional and state-of-the-art methods such as ANNCUR and dual-encoder-based retrieve-and-rerank, our proposed approach ADACUR consistently reduces recall error-by up to 70% on the important k = 1 setting-while using no more compute than its competitors.


Knowledge-enhanced Black-box Attacks for Recommendations

Chen, Jingfan, Fan, Wenqi, Zhu, Guanghui, Zhao, Xiangyu, Yuan, Chunfeng, Li, Qing, Huang, Yihua

arXiv.org Artificial Intelligence

Recent studies have shown that deep neural networks-based recommender systems are vulnerable to adversarial attacks, where attackers can inject carefully crafted fake user profiles (i.e., a set of items that fake users have interacted with) into a target recommender system to achieve malicious purposes, such as promote or demote a set of target items. Due to the security and privacy concerns, it is more practical to perform adversarial attacks under the black-box setting, where the architecture/parameters and training data of target systems cannot be easily accessed by attackers. However, generating high-quality fake user profiles under black-box setting is rather challenging with limited resources to target systems. To address this challenge, in this work, we introduce a novel strategy by leveraging items' attribute information (i.e., items' knowledge graph), which can be publicly accessible and provide rich auxiliary knowledge to enhance the generation of fake user profiles. More specifically, we propose a knowledge graph-enhanced black-box attacking framework (KGAttack) to effectively learn attacking policies through deep reinforcement learning techniques, in which knowledge graph is seamlessly integrated into hierarchical policy networks to generate fake user profiles for performing adversarial black-box attacks. Comprehensive experiments on various real-world datasets demonstrate the effectiveness of the proposed attacking framework under the black-box setting.


Complementary-Similarity Learning using Quadruplet Network

Mane, Mansi Ranjit, Guo, Stephen, Achan, Kannan

arXiv.org Machine Learning

We propose a novel learning framework to answer questions such as "if a user is purchasing a shirt, what other items will (s)he need with the shirt?" Our framework learns distributed representations for items from available textual data, with the learned representations representing items in a latent space expressing functional complementarity as well similarity. In particular, our framework places functionally similar items close together in the latent space, while also placing complementary items closer than non-complementary items, but farther away than similar items. In this study, we introduce a new dataset of similar, complementary, and negative items derived from the Amazon co-purchase dataset. For evaluation purposes, we focus our approach on clothing and fashion verticals. As per our knowledge, this is the first attempt to learn similar and complementary relationships simultaneously through just textual title metadata. Our framework is applicable across a broad set of items in the product catalog and can generate quality complementary item recommendations at scale.