Look at how you are using technology today during critical interactions with customers -- business moments -- and consider how the value of those moments could be increased, then apply AI to those points for additional business value.

Artificial Intelligence (AI) is quickly taking the world by storm, impacting the world of enterprise technology in a number of ways. The scope of AI tools is growing beyond simple domestic smartphone use in the twenty-first century. In fact, Artificial Intelligence is transforming ERP software systems in unimaginable ways. Due to the powerful capabilities, AI technologies are already optimizing system-operating models as well as transforming business processes for enterprises and organizations globally. Today's systems of record have begun to be replaced by new systems of intelligence.