Unstructured text is the largest human-generated data source, offering a wealth of insights for organisations able to uncover them. SAS helps businesses capitalise on the massive amounts of text data, discovering trends and opportunities that otherwise would have been missed. As a result, SAS was named a Leader in AI-based text analytics in two reports, The Forrester Wave: AI-Based Document-Focused Text Analytics Platforms, Q2 2020 and The Forrester Wave: AI-Based People-Focused Text Analytics Platforms, Q2 2020. "Unstructured text data offers access to an array of insights from which businesses can benefit hugely," says Matthew Stainer, NLP Specialist, SAS UK & Ireland. "Understanding this data would be a mammoth task without technology to immediately spot patterns and interpret findings. With SAS Visual Text Analytics, organisations can unlock more value from their data than ever, which in turn can power better business decisions and boost customer experiences."