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If you are looking for an answer to the question What is Artificial Intelligence? and you only have a minute, then here's the definition the Association for the Advancement of Artificial Intelligence offers on its home page: "the scientific understanding of the mechanisms underlying thought and intelligent behavior and their embodiment in machines."

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AI training human employees to have more empathy at work

#artificialintelligenceAug-24-2019, 18:41:54 GMT

"You are speaking faster than usual," reads an alert on a computer screen. The call center agent on the phone with a customer can see a speedometer icon. The conversation with the customer continues, as does the computer feedback. "Think about how the customer is feeling. Try to relate," the artificial intelligence-powered tool interjects.

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Country: North America > United States (0.16)

Industry: Banking & Finance (0.78)

Technology: Information Technology > Artificial Intelligence (1.00)

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