Upland helps global businesses accelerate digital transformation with a powerful cloud software library that provides choice, flexibility, and value. Our growing library of products delivers the plug-in processes, reporting, and job specific workflows that major cloud platforms and homegrown systems don't provide. We focus on specific business challenges and support every corner of the organization, operating at scale and delivering quick time to value for our 1,800 enterprise customers. We are experts in knowledge management, trusted by major organizations globally to deliver Connected Knowledge to internal staff and customers. Through years of development and partnerships with leading software vendors, getting the right answers to the right people at the right time, we have created out-of-the-box integrations that can connect multiple repositories alongside the native knowledge base, and display them in the users CRM/ITSM tools or dedicated portals.

SinglePoint, Northern Light's market research and competitive intelligence portal platform, contains three applications of artificial intelligence-based machine learning, all of which enable business professionals to accelerate time-to-insight. First, SinglePoint enables auto-summarization of search results. The search engine reads all of the documents and summarizes the most significant ideas contained in the documents on the search result into an Insights Report. The user can express an interest in knowing more about a topic--what used to be called a "search query"--and then the system delivers a report rather than just a search result. The machine does the search and then tells the user what it finds that the user should know.

In just a few short years, Artificial Intelligence (AI) has drastically changed how we interact with the world around us. AI solutions improve our everyday tasks by using data to understand and deliver better experiences. In the contact center space, where billions of interactions happen daily, AI is increasingly considered necessary to compete by providing faster, more accurate customer service effectively. NICE is thrilled to be recognized for Enlighten AI, the first comprehensive framework for customer experience (CX). Enlighten AI is a purpose-built set of AI technologies that make every CX application and process smarter in real-time.

As a venture capitalist, I decided to focus on AI. Very quickly I noticed that most "AI companies" ... [ ] had very little "AI" (real technology) or very little "company" (real business). I first heard the words "deep learning" in 2010 on a midnight run around Stanford's Lake Lagunita. My running partner told me about the budding technique that promised to allow machines to learn like human brains. Rather than focusing on more classical statistical models, we could take a very simple function and stack thousands, then millions, then billions, and now trillions of these "neurons" to learn and make decisions.

Shield AI, the technology company focused on developing innovative AI technology to safeguard the lives of military service members and first responders, expressed its gratitude to Forbes for naming the company as one of the "AI 50: America's Most Promising Artificial Intelligence Companies" for 2020. The five-year-old company has developed AI technology that enables unmanned systems to interpret signals and react autonomously in dynamic environments, including on the battlefield. Shield AI's products are already being utilized by the US Department of Defense to augment and extend service members' ability to execute complex missions. Shield AI co-founder Brandon Tseng, who served in the U.S. Navy for seven years, including as a SEAL, said "Following my last deployment, I came home with the strong conviction that artificial intelligence could make a profound positive impact for our service members. This was the idea that Shield AI was founded upon, and a half-decade later, we are elated to have Forbes recognize our innovation of AI technology as both promising and meaningful." Shield AI has grown from fewer than 30 employees at the end of 2017 to nearly 150 today, while producing revenue metrics on pace with the growth trajectory of the most promising venture-backed start-ups, including doubling its revenue between 2018 and 2019.

Our second annual list highlights promising, private, U.S.-based companies that are using artificial intelligence in meaningful business-oriented ways.

Transportation "can also become truly contactless if needed," says James Peng, who is CEO of ... [ ] self-driving startup Pony.ai. The first few months of 2020 have radically reshaped the way we work and how the world gets things done. While the wide use of robotaxis or self-driving freight trucks isn't yet in place, the Covid-19 pandemic has hurried the introduction of artificial intelligence across all industries. Whether through outbreak tracing or contactless customer pay interactions, the impact has been immediate, but it also provides a window into what's to come. The second annual Forbes' AI 50, which highlights the most promising U.S.-based artificial intelligence companies, features a group of founders who are already pondering what their space will look like in the future, though all agree that Covid-19 has permanently accelerated or altered the spread of AI. "We have seen two years of digital transformation in the course of the last two months," Abnormal Security CEO Evan Reiser told Forbes in May.

Transportation "can also become truly contactless if needed," says James Peng, who is CEO of ... [ ] self-driving startup Pony.ai. The first few months of 2020 have radically reshaped the way we work and how the world gets things done. While the wide use of robotaxis or self-driving freight trucks isn't yet in place, the Covid-19 pandemic has hurried the introduction of artificial intelligence across all industries. Whether through outbreak tracing or contactless customer pay interactions, the impact has been immediate, but it also provides a window into what's to come. The second annual Forbes' AI 50, which highlights the most promising U.S.-based artificial intelligence companies, features a group of founders who are already pondering what their space will look like in the future, though all agree that Covid-19 has permanently accelerated or altered the spread of AI. "We have seen two years of digital transformation in the course of the last two months," Abnormal Security CEO Evan Reiser told Forbes in May.

With artificial intelligence becoming ubiquitous in our daily lives, DeepMap CEO James Wu believes people will abandon the common misconception …

Our second annual list highlights promising, private, U.S.-based companies that are using artificial intelligence in meaningful business-oriented ways.