agent and policyholder
TUGU Insurance launches AI-enabled app for agents and policyholders
Indonesian insurance provider TUGU Insurance has launched the "tdrive" mobile app to deliver a seamless brand experience to its agents and customers. Developed by Singapore-based insurtech company Zensung, the app leverages artificial intelligence and Internet of Things to prevent and reduce fraudulent claims. The app is currently available for TUGU Insurance's auto insurance products, but plans to expand it to other verticals such as travel, medical and home insurance are in the pipeline. While enabling agents and policyholders to buy insurance and submit their claims digitally, the app also aims to help them understand potential risks. According to a press release, tdrive includes functions to promote safe driving and drivers safety as well as carbon footprint awareness for drivers and organisations.