This project has entered into a joint agreement agreements with Nestor Inc. (Providence, will involve simulating fires in buildings with software giant Microsoft Corp. R.I.) to institute pilot projects and assessing how a VR system as the first step toward installing (Redmond, Wash.) that will enable Planet is an expert system that individual cardholders and banks provides strategic and detailed planning against losses due to fraud, making for financial audits. It produces Bank Bandeirantes (Sao Paulo, Brazil) use of neural networks to learn a cardholder's risk assessments for a variety of financial has teamed up with another Brazilian pattern of credit card use. Venus is a flowcharting tool analysis expert system that operates in Cal.) will team up with VRl Entertainment for auditors who specialize in auditing real-time. The intelligent system has Inc. (Boulder, Colo.) to computer systems running deliver virtual reality to the home via helped the bank experience dramatic SIRIUS (SWIFT's Intelligent examines in detail a P 1 the key AI technologies: telecommunications operators Contact Lionheart Publishing system supervises the 150 switches Inc,2555 Cumberland Parkway, an event manager and hypertext Suite 299, Atlanta, GA 30339, (404) 434-manuals, and fields hundreds of telephone and 350 connections that make up 2187, FAX: (404) 432-6969. Wash.) have teamed up to develop Intelligent Alarming, which integrates Metropolitan Federal Bank (Edina, Mitek Systems (San Diego, Cal.) has industrial automation software Minn.) has deployed an automated completed a test phase for an automatic with an expert system.

This article describes Compaq QUICKSOURCE, an electronic problem-solving and information system for Compaq's line of networked printers. A major goal in designing this system was to empower Compaq's customers with expert system technology, allowing them to solve advanced network printer problems entirely on their own. In its first-generation system, SMART, the objective was to provide expert knowledge to Compaq's help-desk operation to better and more quickly answer customer calls and problems. Because the product would be used by a diverse and heterogeneous set of users, a significant amount of human factors research and analysis was performed as part of system design and implementation.

PROSE is a knowledge-based configurator platform for telecommunications products. Its outstanding feature is a product knowledge base written in C-classIC, a frame-based knowledge representation system in the KL-ONE family of languages. Unlike previous configurator applications, the PROSE knowledge base is in a purely declarative form that provides developers with the ability to add knowledge quickly and consistently. The PROSE architecture is general and is not tied to any specific telecommunications product.

This article describes the integration of a knowledge-based system with a large COBOL-DB2-based offender management system. The knowledge-based application, developed for the purpose of offender sentence calculation, is shown to provide several benefits, including a shortened development cycle, simplified maintenance, and improved accuracy over a previous COBOL-based application.

The Association for the Advancement of Artificial Intelligence (AAAI) held its 1993 Spring Symposium Series on March 23-25 at Stanford University. This article contains summaries of the eight symposia that were conducted: AI and Creativity, AI and NP-Hard Problems, Building Lexicons for Machine Translation, Case-Based Reasoning and Information Retrieval, Foundations of Automatic Planning, Innovative Applications of Massive Parallelism, Reasoning about Mental States, and Training Issues in Incremental Learning. Technical reports of the symposia AI and Creativity, Building Lexicons for Machine Translation, Case-Based Reasoning and Information Retrieval, Foundations of Automatic Planning, Innovative Applications of Massive Parallelism, Reasoning about Mental States, and Training Issues in Incremental Learning are available from AAAI.

Advances in Real-Time Expert System Technologies

This article contains an overview of recent and ongoing projects at Boeing's Huntsville Advanced Computing Group (ACG). In addition, it contains an overview of some of the work being conducted by Boeing's Advanced Civil Space Systems Group. One aspect of ACG's charter is to support the efforts of other groups at Boeing. Thus, AI is not considered a stand-alone field but, instead, is considered an area that can be used to find both long- and short-term solutions for Boeing and its customers.

We report on the spring 1992 symposium on diagrammatic representations in reasoning and problem solving sponsored by the Association for the Advancement of Artificial Intelligence. The symposium brought together psychologists, computer scientists, and philosophers to discuss a range of issues covering both externally represented diagrams and mental images and both psychology -- and AI-related issues. In this article, we develop a framework for thinking about the issues that were the focus of the symposium as well as report on the discussions that took place. We anticipate that traditional symbolic representations will increasingly be combined with iconic representations in future AI research and technology and that this symposium is simply the first of many that will be devoted to this topic.

This article informally examines the role of stored internal state (that is, memory) in the control of autonomous mobile robots. The difficulties associated with using stored internal state are reviewed. It is argued that the underlying cause of these problems is the implicit predictions contained within the state, and, therefore, many of the problems can be solved by taking care that the internal state contains information only about predictable aspects of the environment. This architecture was successfully used to control real-world and simulated real-world autonomous mobile robots performing complex navigation tasks.