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 Information Technology


An Empirical Study of Geographic User Activity Patterns in Foursquare

AAAI Conferences

We present a large-scale study of user behavior in Foursquare, conducted on a dataset of about 700 thousand users that spans a period of more than 100 days. We analyze user checkin dynamics, demonstrating how it reveals meaningful spatio-temporal patterns and offers the opportunity to study both user mobility and urban spaces. Our aim is to inform on how scientific researchers could utilise data generated in Location-based Social Networks to attain a deeper understanding of human mobility and how developers may take advantage of such systems to enhance applications such as recommender systems.


Twitter Sentiment Analysis: The Good the Bad and the OMG!

AAAI Conferences

In this paper, we investigate the utility of linguistic features for detecting the sentiment of Twitter messages. We evaluate the usefulness of existing lexical resources as well as features that capture information about the informal and creative language used in microblogging. We take a supervied approach to the problem, but leverage existing hashtags in the Twitter data for building training data.


Exploring Text Virality in Social Networks

AAAI Conferences

This paper aims to shed some light on the concept of virality - especially in social networks - and to provide new insights on its structure. We argue that: (a) virality is a phenomenon strictly connected to the nature of the content being spread, rather than to the influencers who spread it (b) virality is a phenomenon with many facets, i.e. under this generic term several different effects of persuasive communication are comprised and they only partially overlap. To give ground to our claims, we provide initial experiments in a machine learning framework to show how various aspects of virality can be independently predicted according to content features.


Detecting and Tracking Political Abuse in Social Media

AAAI Conferences

We study astroturf political campaigns on microblogging platforms: politically-motivated individuals and organizations that use multiple centrally-controlled accounts to create the appearance of widespread support for a candidate or opinion. We describe a machine learning framework that combines topological, content-based and crowdsourced features of information diffusion networks on Twitter to detect the early stages of viral spreading of political misinformation.  We present promising preliminary results with better than 96% accuracy in the detection of astroturf content in the run-up to the 2010 U.S. midterm elections.


RT to Win! Predicting Message Propagation in Twitter

AAAI Conferences

Twitter is a very popular way for people to share information on a bewildering multitude of topics. Tweets are propagated using a variety of channels: by following users or lists, by searching or by retweeting. Of these vectors, retweeting is arguably the most effective, as it can potentially reach the most people, given its viral nature. A key task is predicting if a tweet will be retweeted, and solving this problem furthers our understanding of message propagation within large user communities. We carry out a human experiment on the task of deciding whether a tweet will be retweeted which shows that the task is possible, as human performance levels are much above chance. Using a machine learning approach based on the passive-aggressive algorithm, we are able to automatically predict retweets as well as humans. Analyzing the learned model, we find that performance is dominated by social features, but that tweet features add a substantial boost.


An Assessment of Intrinsic and Extrinsic Motivation on Task Performance in Crowdsourcing Markets

AAAI Conferences

Crowdsourced labor markets represent a powerful new paradigm for accomplishing work. Understanding the motivating factors that lead to high quality work could have significant benefits. However, researchers have so far found that motivating factors such as increased monetary reward generally increase workers’ willingness to accept a task or the speed at which a task is completed, but do not improve the quality of the work. We hypothesize that factors that increase the intrinsic motivation of a task – such as framing a task as helping others – may succeed in improving output quality where extrinsic motivators such as increased pay do not. In this paper we present an experiment testing this hypothesis along with a novel experimental design that enables controlled experimentation with intrinsic and extrinsic motivators in Amazon’s Mechanical Turk, a popular crowdsourcing task market. Results suggest that intrinsic motivation can indeed improve the quality of workers’ output, confirming our hypothesis. Furthermore, we find a synergistic interaction between intrinsic and extrinsic motivators that runs contrary to previous literature suggesting “crowding out” effects. Our results have significant practical and theoretical implications for crowd work.


Rating Friends Without Making Enemies

AAAI Conferences

As online social networks expand their role beyond maintaining existing relationships, they may look to more faceted ratings to support the formation of new connections between their users. Our study focuses on one community employing faceted ratings, CouchSurfing.org, and combines data analysis of ratings, a large-scale survey, and in-depth interviews. In order to understand the ratings, we revisit the notions of friendship and trust and uncover an asymmetry: close friendship includes trust, but high levels of trust can be achieved without close friendship. To users, providing faceted ratings presents challenges, including differentiating and quantifying inherently subjective feelings such as friendship and trust, concern over a friend's reaction to a rating, and knowledge of how ratings can affect others' reputations. One consequence of these issues is the near absence of negative feedback, even though a small portion of actual experiences and privately held ratings are negative. We show how users take this into account when formulating and interpreting ratings, and discuss designs that could encourage more balanced feedback.


Find Me the Right Content! Diversity-Based Sampling of Social Media Spaces for Topic-Centric Search

AAAI Conferences

Social media and networking websites, such as Twitter and Facebook, generate large quantities of information and have become mechanisms for real-time content dissipation to users. An important question that arises is: how do we sample such social media information spaces in order to deliver relevant content on a topic to end users? Notice that these large-scale information spaces are inherently diverse, featuring a wide array of attributes such as location, recency, degree of diffusion effects in the network and so on. Naturally, for the end user, different levels of diversity in social media content can significantly impact the information consumption experience: low diversity can provide focused content that may be simpler to understand, while high diversity can increase breadth in the exposure to multiple opinions and perspectives. Hence to address our research question, we turn to diversity as a core concept in our proposed sampling methodology. Here we are motivated by ideas in the "compressive sensing" literature and utilize the notion of sparsity in social media information to represent such large spaces via a small number of basis components. Thereafter we use a greedy iterative clustering technique on this transformed space to construct samples matching a desired level of diversity. Based on Twitter Firehose data, we demonstrate quantitatively that our method is robust, and performs better than other baseline techniques over a variety of trending topics. In a user study, we further show that users find samples generated by our method to be more interesting and subjectively engaging compared to techniques inspired by state-of-the-art systems, with improvements in the range of 15--45%.


Exploring Millions of Footprints in Location Sharing Services

AAAI Conferences

Location sharing services (LSS) like Foursquare, Gowalla, and Facebook Places support hundreds of millions of user-driven footprints (i.e., "checkins"). Those global-scale footprints provide a unique opportunity to study the social and temporal characteristics of how people use these services and to model patterns of human mobility, which are significant factors for the design of future mobile+location-based services, traffic forecasting, urban planning, as well as epidemiological models of disease spread. In this paper, we investigate 22 million checkins across 220,000 users and report a quantitative assessment of human mobility patterns by analyzing the spatial, temporal, social, and textual aspects associated with these footprints. We find that: (i) LSS users follow the “Levy Flight” mobility pattern and adopt periodic behaviors; (ii) While geographic and economic constraints affect mobility patterns, so does individual social status; and (iii) Content and sentiment-based analysis of posts associated with checkins can provide a rich source of context for better understanding how users engage with these services.


Social Lens: Personalization Around User Defined Collections for Filtering Enterprise Message Streams

AAAI Conferences

Social media has led to a data explosion and has begun to play an ever increasing role as a valuable source of information and a mechanism for information discovery. The wealth of data highlights the need for methods to filter and sort information in order to allow users to discover useful information. Most traditional solutions focus on the user, either the user's social network, or a form of personalization based on collaborative filtering or predictive user modeling. This paper presents a novel algorithm to view information through a lens based on a user defined collection while excluding the attributes of the user from the analysis. As a result, the lens is transparent, tunable and sharable amongst users and, additionally allows both a reduction in information overload while discovering new related content.