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Introduction to the Special Issue on Innovative Applications of Artificial Intelligence
Porter, Bruce, Cheetham, William
We are very pleased to republish here extended versions of a sample of the papers drawn from the Innovative Applications of Artificial Intelligence Conference (IAAI-06), which was held July 17-20, 2006, in Boston, Massachusetts. Three of these articles describe deployed applications and two describe emerging applications.
Introduction to the Special Issue on Innovative Applications of Artificial Intelligence
Porter, Bruce, Cheetham, William
We are very pleased to republish here extended versions of a sample of the papers drawn from the Innovative Applications of Artificial Intelligence Conference (IAAI-06), which was held July 17-20, 2006, in Boston, Massachusetts. Three of these articles describe deployed applications and two describe emerging applications.
Seven Aspects of Mixed-Initiative Reasoning:An Introduction to this Special Issue on Mixed-Initiative Assistants
Tecuci, Gheorghe, Boicu, Mihai, Cox, Michael T.
Mixed-initiative assistants are agents that interact seamlessly with humans to extend their problem-solving capabilities or provide new capabilities. Developing such agents requires the synergistic integration of many areas of AI, including knowledge representation, problem solving and planning, knowledge acquisition and learning, multiagent systems, discourse theory, and human-computer interaction. This paper introduces seven aspects of mixed-initiative reasoning (task, control, awareness, communication, personalization, architecture, and evaluation) and discusses them in the context of several state-of-the-art mixed-initiative assistants. The goal is to provide a framework for understanding and comparing existing mixed-initiative assistants and for developing general design principles and methods.
Seven Aspects of Mixed-Initiative Reasoning:An Introduction to this Special Issue on Mixed-Initiative Assistants
Tecuci, Gheorghe, Boicu, Mihai, Cox, Michael T.
Mixed-initiative assistants are agents that interact seamlessly with humans to extend their problem-solving capabilities or provide new capabilities. Developing such agents requires the synergistic integration of many areas of AI, including knowledge representation, problem solving and planning, knowledge acquisition and learning, multiagent systems, discourse theory, and human-computer interaction. This paper introduces seven aspects of mixed-initiative reasoning (task, control, awareness, communication, personalization, architecture, and evaluation) and discusses them in the context of several state-of-the-art mixed-initiative assistants. The goal is to provide a framework for understanding and comparing existing mixed-initiative assistants and for developing general design principles and methods.
Appliance Call Center: A Successful Mixed-Initiative Case Study
Cheetham, William E., Goebel, Kai
Customer service is defined as the ability of a company to afford the service requestor with the expressed need. Due to the increasing importance of service offerings as a revenue source and increasing competition among service providers, it is important for companies to optimize both the customer experience as well as the associated cost of providing the service. For more complex interactions with higher value, mixed-initiative systems provide an avenue that gives a good balance between the two goals. This article describes a mixed-initiative system that was created to improve customer support for problems customers encountered with their appliances. The tool helped call takers solve customers' problems by suggesting questions aiding the diagnosis of these problems. The mixed-initiative system improved the correctness of the diagnostic process, the speed of the process, and user satisfaction. The tool has been in use since 1999 and has provided more than $50 million in financial benefits by increasing the percentage of questions that could be answered without sending a field service technician to the customers' homes. Another mixed-initiative tool, for answering e-mail from customers, was created in 2000.
A Review of Recent Research in Metareasoning and Metalearning
Anderson, Michael L., Oates, Tim
Recent years have seen a resurgence of interest in the use of metacognition in intelligent systems. This article is part of a small section meant to give interested researchers an overview and sampling of the kinds of work currently being pursued in this broad area. The current article offers a review of recent research in two main topic areas: the monitoring and control of reasoning (metareasoning) and the monitoring and control of learning (metalearning).
A Review of Recent Research in Metareasoning and Metalearning
Anderson, Michael L., Oates, Tim
Recent years have seen a resurgence of interest in the use of metacognition in intelligent systems. This article is part of a small section meant to give interested researchers an overview and sampling of the kinds of work currently being pursued in this broad area. The current article offers a review of recent research in two main topic areas: the monitoring and control of reasoning (metareasoning) and the monitoring and control of learning (metalearning).
Efficient Estimation of OOMs
Jaeger, Herbert, Zhao, Mingjie, Kolling, Andreas
A standard method to obtain stochastic models for symbolic time series is to train state-emitting hidden Markov models (SE-HMMs) with the Baum-Welch algorithm. Based on observable operator models (OOMs), in the last few months a number of novel learning algorithms for similar purposes have been developed: (1,2) two versions of an "efficiency sharpening" (ES) algorithm, which iteratively improves the statistical efficiency of a sequence of OOM estimators, (3) a constrained gradient descent ML estimator for transition-emitting HMMs (TE-HMMs). We give an overview on these algorithms and compare them with SE-HMM/EM learning on synthetic and real-life data.
Efficient Estimation of OOMs
Jaeger, Herbert, Zhao, Mingjie, Kolling, Andreas
A standard method to obtain stochastic models for symbolic time series is to train state-emitting hidden Markov models (SE-HMMs) with the Baum-Welch algorithm. Based on observable operator models (OOMs), in the last few months a number of novel learning algorithms for similar purposeshave been developed: (1,2) two versions of an "efficiency sharpening" (ES) algorithm, which iteratively improves the statistical efficiency ofa sequence of OOM estimators, (3) a constrained gradient descent ML estimator for transition-emitting HMMs (TE-HMMs). We give an overview on these algorithms and compare them with SE-HMM/EM learning on synthetic and real-life data.
AAAI's National and Innovative Applications Conferences Celebrate 50 Years of AI
The celebration then moved to web and integrated intelligence, as on Artificial Intelligence and Boston where a huge turnout of AAAI well as the nectar and senior member the Nineteenth Innovative Applications fellows--from founding luminaries to papers, is a significant factor in this of Artificial Intelligence Conference 2006 fellow inductees--reported a trend." Senior member papers are a commemorated fifty years of great weekend meeting prior to the way to collect reflections about areas artificial intelligence research in AAAI conference full of discussions of work by leaders in the field.