The Internet has become a fundamental resource for activism as it facilitates political mobilization at a global scale. Petition platforms are a clear example of how thousands of people around the world can contribute to social change. Avaaz.org, with a presence in over 200 countries, is one of the most popular of this type. However, little research has focused on this platform, probably due to a lack of available data. In this work we retrieved more than 350K petitions, standardized their field values, and added new information using language detection and named-entity recognition. To motivate future research with this unique repository of global protest, we present a first exploration of the dataset. In particular, we examine how social media campaigning is related to the success of petitions, as well as some geographic and linguistic findings about the worldwide community of Avaaz.org. We conclude with example research questions that could be addressed with our dataset.

Understanding the social roles played by contributors to online communities can facilitate the process of task routing. In this work, we develop new techniques to find roles in Wikipedia based on editors' low-level edit types and investigate how work contributed by people from different roles affect the article quality. To do this, we first built machine-learning models to automatically identify the edit categories associated with edits. We then applied a graphical model analogous to Latent Dirichlet Allocation to uncover the latent roles in editors' edit histories. Applying this technique revealed eight different roles editors play. Finally, we validated how our identified roles collaborate to improve the quality of articles. The results demonstrate that editors carrying on different roles contribute differently in terms of edit categories and articles in different quality stages need different types of editors. Implications for editor role identification and the validation of role contribution are discussed.

Unlike traditional firms, open collaborative systems rely on volunteers to operate, and many communities struggle to maintain enough contributors to ensure the quality and quantity of content. However, Wikipedia has historically faced the exact opposite problem: too much participation, particularly from users who, knowingly or not, do not share the same norms as veteran Wikipedians. During its period of exponential growth, the Wikipedian community developed specialized socio-technical defense mechanisms to protect itself from the negatives of massive participation: spam, vandalism, falsehoods, and other damage. Yet recently, Wikipedia has faced a number of high-profile issues with recruiting and retaining new contributors. In this paper, we first illustrate and describe the various defense mechanisms at work in Wikipedia, which we hypothesize are inhibiting newcomer retention. Next, we present results from an experiment aimed at increasing both the quantity and quality of editors by altering various elements of these defense mechanisms, specifically pre-scripted warnings and notifications that are sent to new editors upon reverting or rejecting contributions. Using logistic regressions to model new user activity, we show which tactics work best for different populations of users based on their motivations when joining Wikipedia. In particular, we found that personalized messages in which Wikipedians identified themselves in active voice and took direct responsibility for rejecting an editor’s contributions were much more successful across a variety of outcome metrics than the current messages, which typically use an institutional and passive voice.