Digital payment volume has proliferated in recent years with the rapid growth of small businesses and online shops. When processing these digital transactions, recognizing each merchant's real identity (i.e., business type) is vital to ensure the integrity of payment processing systems. Conventionally, this problem is formulated as a time series classification problem solely using the merchant transaction history. However, with the large scale of the data, and changing behaviors of merchants and consumers over time, it is extremely challenging to achieve satisfying performance from off-the-shelf classification methods. In this work, we approach this problem from a multi-modal learning perspective, where we use not only the merchant time series data but also the information of merchant-merchant relationship (i.e., affinity) to verify the self-reported business type (i.e., merchant category) of a given merchant. Specifically, we design two individual encoders, where one is responsible for encoding temporal information and the other is responsible for affinity information, and a mechanism to fuse the outputs of the two encoders to accomplish the identification task. Our experiments on real-world credit card transaction data between 71,668 merchants and 433,772,755 customers have demonstrated the effectiveness and efficiency of the proposed model.

Representation learning is a fundamental building block for analyzing entities in a database. While the existing embedding learning methods are effective in various data mining problems, their applicability is often limited because these methods have pre-determined assumptions on the type of semantics captured by the learned embeddings, and the assumptions may not well align with specific downstream tasks. In this work, we propose an embedding learning framework that 1) uses an input format that is agnostic to input data type, 2) is flexible in terms of the relationships that can be embedded into the learned representations, and 3) provides an intuitive pathway to incorporate domain knowledge into the embedding learning process. Our proposed framework utilizes a set of entity-relation-matrices as the input, which quantifies the affinities among different entities in the database. Moreover, a sampling mechanism is carefully designed to establish a direct connection between the input and the information captured by the output embeddings. To complete the representation learning toolbox, we also outline a simple yet effective post-processing technique to properly visualize the learned embeddings. Our empirical results demonstrate that the proposed framework, in conjunction with a set of relevant entity-relation-matrices, outperforms the existing state-of-the-art approaches in various data mining tasks.

Recently, digital payment systems have significantly changed people's lifestyles. New challenges have surfaced in monitoring and guaranteeing the integrity of payment processing systems. One important task is to predict the future transaction statistics of each merchant. These predictions can thus be used to steer other tasks, ranging from fraud detection to recommendation. This problem is challenging as we need to predict not only multivariate time series but also multi-steps into the future. In this work, we propose a multi-stream RNN model for multi-step merchant transaction predictions tailored to these requirements. The proposed multi-stream RNN summarizes transaction data in different granularity and makes predictions for multiple steps in the future. Our extensive experimental results have demonstrated that the proposed model is capable of outperforming existing state-of-the-art methods.

The multivariate time series generated from merchant transaction history can provide critical insights for payment processing companies. The capability of predicting merchants' future is crucial for fraud detection and recommendation systems. Conventionally, this problem is formulated to predict one multivariate time series under the multi-horizon setting. However, real-world applications often require more than one future trend prediction considering the uncertainties, where more than one multivariate time series needs to be predicted. This problem is called multi-future prediction. In this work, we combine the two research directions and propose to study this new problem: multi-future, multi-horizon and multivariate time series prediction. This problem is crucial as it has broad use cases in the financial industry to reduce the risk while improving user experience by providing alternative futures. This problem is also challenging as now we not only need to capture the patterns and insights from the past but also train a model that has a strong inference capability to project multiple possible outcomes. To solve this problem, we propose a new model using convolutional neural networks and a simple yet effective encoder-decoder structure to learn the time series pattern from multiple perspectives. We use experiments on real-world merchant transaction data to demonstrate the effectiveness of our proposed model. We also provide extensive discussions on different model design choices in our experimental section.